Caseworker - BHDS

Compensation Range:

$44,967.00 - $67,450.50

Our full-time positions come with an array of excellent benefits including comprehensive healthcare coverage, a pension plan, flexible spending accounts and even a tuition reimbursement program.

At Lancaster County, we understand the importance of work-life balance. That's why we offer paid time off for sick, vacation and holidays, an employee assistance program, and family medical leave.

Job Description:

JOB SUMMARY

• This is a full-time case management position in the Adult Administrative Mental Health Unit of the Behavioral Health and Developmental Services Agency.

• This employee works with adults who have a serious mental illness.

• The employee will collaborate with the consumer to identify strengths, needs, and consumer goals and will develop service plans to reflect those.

• The employee will exercise considerable independent judgment and decision-making in facilitating the person's use of community resources.

REPORTING RELATIONSHIPS

• This position reports directly to their assigned supervisor.

• Work is reviewed by the assigned supervisor through regularly scheduled supervisions.

• Work is also reviewed through observations both within the office and in the field, as well as a review of documentation, provider and consumer feedback and contacts, satisfaction surveys, unit meetings, and others as identified by the supervisor as needed.

ESSENTIAL JOB FUNCTIONS

• Interview and assess needs and strengths of consumers.

• Refer, arrange, and coordinate appropriate services and resources for the consumer within the community.

• Develop, update and oversee an annual goal-oriented service plan for all consumers.

• Develop and sustain relationships between the consumer, family members, and/or significant others.

• Complete numerous paperwork demands accurately and on time.

• Coordinate and attend meetings along with consumers and families as requested.

• Develop and maintain accurate and up-to-date consumer records, including case notes, service plans, etc.

• Monitor consumer progress within the services and keep necessary individuals informed as part of continuity of care.

• Continually update knowledge of both formal and informal resources offered in the community to better serve the consumers.

• Develop and write reports and correspondence.

• Advocate on behalf of consumers and their families.

• Arrange for financial liability assessments as needed on an annual basis.

• Participate in staff meetings and training sessions.

• Facilitate voluntary and involuntary commitments, if necessary, in collaboration with Crisis Intervention staff.

• Assist other staff, if necessary, during emergency situations with consumers.

• Knowledgeable regarding Recovery and CSP principles and applies this knowledge in the case management of the population served.

• Establish and maintain a collaborative network of relationships both internal and external to the agency, including local adult serving agencies, providers, insurances, managed care companies and local community systems.

• Adherence to all County and Agency policies and procedures

• Routinely provides own transportation to and from consumers’ homes, meetings, outreach visits, and other job-related appointments in a timely manner and be able to access those locations with reasonable accommodations.

OTHER SPECIFIC TASKS OR DUTIES

• All other duties as assigned by the Unit Supervisor/Unit director/Deputy Director of Mental Health services.

MINIMUM QUALIFICATIONS

• Six months of experience as a Caseworker Trainee; or,

• Successful completion of the County Social Casework Intern (BHDS or CYA) program; or,

• A bachelor's degree with a social welfare major; or,

• A bachelor's degree which includes or is supplemented by 12 college credits in sociology, social welfare, psychology, gerontology, criminal…