Senior Multi-Clinic Manager

About this position

About Max Health MSO

Max Health MSO is a Texas-based Management Services Organization formed through the merger of Elis Medical Corporation and Elevate Health Management. We provide operational and administrative support to a growing network of practices across Austin, Dallas–Fort Worth, Houston, San Antonio, and surrounding communities.

We support:

• Max Health Family, Internal & Sports Medicine
• Elevate Brain Injury & Mental Health

Together, our practices deliver comprehensive care including Primary Care, Urgent Care, Direct Primary Care, Personal Injury, Mental Health, Brain Health, and Longevity Medicine.

Our mission is to provide high-quality, compassionate, and innovative healthcare while fostering a collaborative, respectful, and service-driven workplace culture.

At Max Health MSO, we believe communication, integrity, empathy, and teamwork drive both patient outcomes and employee success.

The Senior Clinic Manager is responsible for the overall operational, financial, and people leadership of 3 high-volume, multi-provider care clinics. This role serves as the senior on-site leader and is accountable for clinic performance, patient experience, team engagement, and compliance with regulatory and organizational standards.

The Senior Clinic Manager partners closely with providers, clinical leadership, and administrative leaders to ensure efficient workflows, high-quality patient care, and alignment with Max Health MSO organizational goals. This position requires a strategic mindset, strong leadership presence, and the ability to operate effectively in a fast-paced healthcare environment.

The 3 clinic locations managed by this role are in Austin, Houston, and San Antonio. The Senior Clinic Manager will be based out of one of these locations (based on residence) and will be required to travel approximately 50% of the time to the other 2 clinics. Additional travel to other clinics or corporate offices may be required for training and meetings.

• Oversee all day-to-day operations of a high-volume, multi-provider clinic, ensuring efficient patient flow, service quality, and operational consistency.
• Provide direct leadership and supervision to front office and clinical back-office teams (25+ employees and 2–5 providers).
• Coach, mentor, and develop leaders and team members, promoting accountability, teamwork, and continuous improvement.
• Partner with physicians and clinical leadership to ensure seamless care delivery and operational alignment.
• Ensure clinic operations align with organizational policies, performance standards, and patient satisfaction goals.

• Manage site-level financial performance, including budgeting, expense monitoring, and revenue optimization.
• Review and analyze productivity, operational, and financial metrics to identify trends, risks, and improvement opportunities.
• Ensure accuracy and timeliness of scheduling, billing, and administrative processes. Support operational decision-making through data-driven insights and reporting.

• Ensure compliance with all applicable healthcare regulations and standards, including HIPAA, OSHA, CMS, and internal policies.
• Lead quality improvement initiatives focused on patient outcomes, safety, efficiency, and operational excellence.
• Conduct routine audits of workflows, documentation, and clinic practices to maintain high standards.
• Address performance gaps through corrective action, training, and process improvement efforts.

• Serve as the senior point of contact for patient concerns and escalations, resolving issues with professionalism, empathy, and timeliness.
• Foster a positive, service-oriented clinic culture where patients feel valued and employees feel supported and engaged.
• Promote employee engagement through recognition, communication, and development opportunities.
• Address employee relations issues in collaboration with Human Resources and Operations leadership.

• Collaborate with senior…