Director of Planning and Analysis

Key Responsibilities

Executive Operations & Project Coordination

* Serve as a key member of the TCHP President's leadership team, ensuring seamless coordination of priorities, initiatives, and communications across the organization.

* Act as a central point of coordination between the President's office, executive leadership, TCHP management, and broader Texas Children's stakeholders.

* Maintain visibility into critical path initiatives, proactively tracking progress, identifying risks, and ensuring leadership awareness of any changes in scope, timeline, or outcomes.

* Lead or support high-priority, long-term, and special projects as assigned by the TCHP President.

* Develop and present reporting on business performance, risks, opportunities, and outcomes across the Health Plan.

* Identify and recommend strategic initiatives to accelerate organizational priorities and enhance operational effectiveness.

Executive Communications & Stakeholder Engagement

* Develop and execute communication strategies supporting key initiatives, organizational updates, and leadership messaging.

* Prepare executive-level materials including agendas, presentations, memos, and correspondence.

* Manage follow-up communications and ensure alignment across stakeholders.

* Act on behalf of the TCHP President to address inquiries, resolve issues, and proactively manage stakeholder needs.

* Partner with Texas Children's Marketing, Communications, and Public Relations teams to ensure alignment with system-wide messaging and brand standards.

Strategic & Operational Planning

* Lead coordination and facilitation of strategic planning processes, including annual, quarterly, and monthly business reviews.

* Support financial and operational performance reviews in collaboration with executive leadership.

* Ensure organizational alignment with strategic priorities and budget objectives.

* Translate executive leadership goals into actionable, trackable plans that drive accountability and execution across teams.

Performance Analytics & Insights

* Lead the development and delivery of data-driven insights to support strategic and operational decision-making.

* Partner with executive leadership to analyze performance trends, identify opportunities, and address organizational challenges.

* Conduct research on market trends, industry benchmarks, and emerging opportunities to inform planning and innovation.

Project Management Office (PMO) & Change Management

* Oversee a high-performing PMO responsible for enterprise-wide initiatives from planning through execution.

* Ensure projects are aligned with strategic priorities, delivered on time and within scope, and evaluated for impact and ROI.

* Coordinate cross-functional resources, including data, personnel, and tools, to support project success.

* Implement standardized project management tools, templates, and governance frameworks.

* Provide regular updates to executive leadership on project status, risks, and outcomes.

* Partner with operational leaders to evaluate project effectiveness and drive continuous improvement.

* Collaborate with Healthcare Systems Engineering for complex or large-scale initiatives as needed.

Executive Support & Meeting Facilitation

* Partner closely with executive administrative support to manage schedules, priorities, and key commitments.

* Prepare briefing materials and strategic context for executive meetings.

* Facilitate meeting preparation, participant alignment, and follow-up actions.

* Support development of executive communications, including speeches, presentations, and talking points.

Knowledge, Skills & Abilities

* Strong proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and related tools.

* Exceptional organizational, project management, and multitasking skills in a fast-paced environment.

* Advanced analytical and problem-solving capabilities with the ability to synthesize complex information.

* Excellent written and verbal communication skills, with executive-level presence.

* Ability to handle sensitive and confidential information with discretion.

* Proven ability to build relationships and influence across all levels of the organization.

* Self-directed, adaptable, and able to manage multiple priorities simultaneously.

Qualifications

Education

* Bachelor's degree required

* Master's degree preferred (Business Administration, Healthcare Administration, Public Health, or related field)

Experience

* Minimum of 5 years of experience in project management, strategic planning, and/or operations areas of a healthcare and/or nonprofit organization required