Campus Safety Dispatcher

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What We Offer
 At Palm Beach State College, you will discover a place where ideas come to life and the heartbeat of a county begins. By joining us, you will be exposed to professionals from across the U.S. and abroad who are the strivers, reinventors, explorers, and influencers dedicated to developing talent that fills the most needed workforce roles. As the Panthers, we embrace a community of belonging, caring, and connection for our students and employees.

We seek creative individuals to help PBSC fulfill its mission of inspiring hope, advancing skills, and transforming lives.
 About this role
 Responsible for providing dispatch functions and clerical support within the security department. Receives and transmits radio communications. Observes video camera surveillance monitors to various areas of the campus. Handles ongoing radio dispatch duties and contacts appropriate individuals for medical emergencies. This role may be required to work a fluctuating schedule to include nights, weekends, and at other campuses as scheduled.
 What a day of a Campus Safety Dispatcher looks like:
 Handles ongoing radio dispatcher duties. Directs emergency medical personnel to the appropriate areas of the campus during emergency situations. Contacts appropriate individuals for medical emergencies. Inputs information into Autotract/DMV system monthly.
 Coordinates the activities of one or more staff. Assists in scheduling and administrative requirements.
 Prepares correspondence, maintains citation, and call log documents, and accurately responds to inquiries.
 Maintains and control records to include database, logs, cost records, and general records. Does not include bookkeeping.
 Issues faculty, student and staff parking authorizations and issues related reports.
 Monitors status of emergency communications systems to include video surveillance.
 Sets up and organizes files and manuals and distributes as needed.
 Prepares and manages general correspondence and reports.
 Performs administrative support functions such as typing and editing forms, reports, memos and correspondence, making photocopies, scanning and managing phone calls.
 Performs other job-related duties as assigned.
 We'd love to hear from you if you have the following:

Education and Experience:

High school diploma or G.E.D
 One year of related experience
 Knowledge of:
 Microsoft Office Professional or similar application
 Skilled in:
 Delivering a high level of customer service
 Organize and prioritize multiple, competing priorities to maximize personal and team effectiveness
 Attention to detail while maintaining effective time and task management
 Ability to:
 Effectively communicate verbally and in writing on a regular basis with internal and external customers, build relationships, manage customer expectations, and take responsibility for a high level of service
 Interact in a positive manner with diverse populations and varying education levels of students, faculty, staff, and the public
 Licenses, Registration, Certifications, or

Special Requirements :
 Regular physical attendance required
 May require working at other campuses
 Work Environment and Physical Demand:
Frequency
 Reach and grasp objects - Daily
 Stoop, bend, kneel, crouch, or crawl - Daily
 Stand for extended periods of time - Daily
 Use of video display terminal - Daily
 Use of manual dexterity and fine motor skills - Daily
 Communicate information orally and in writing - Daily
 Receive and understand information through oral and written communication - Daily
 Proofread and check documents for accuracy - Daily
 Work a fluctuating work schedule - Weekly
 This job description is intended to be generic in nature and describe the essential functions of the job. It is not an exhaustive list of all duties and responsibilities. The essential duties, functions and responsibilities, and overtime eligibility may vary based on the specific tasks assigned to the position.
 Certain service members and veterans, and the spouses and family members of such service members and veterans, receive preference and priority. Certain service members may be eligible to receive…