CIBC Client Service Expert

Location: Quinte West

Join CIBC as a Client Service Expert in Trenton, ON, and drive client satisfaction through exceptional service delivery.

Your role will focus on client engagement and problem resolution.

In this full-time position within the Personal and Business Banking Team, you'll provide essential support in a vibrant Banking Center environment. You'll utilize your understanding of financial products to assist clients with day-to-day transactions while maintaining flexibility for varied hours and locations across the city.

Key Responsibilities:

• Assist clients in navigating banking services

• Provide solutions to client inquiries and issues

• Promote digital banking applications and tools

• Support financial goals through proactive engagement

• Partner with relevant teams to facilitate solutions

Requirements:

• Proven experience in client services and problem-solving

• Strong interpersonal communication skills

• Flexibility to work varied shifts, including weekends

• Deep understanding of financial products

• Commitment to teamwork and client orientation

Contribute to a client-first culture at CIBC and make an impact in your community.
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