Field Service Technician at Toshiba

Location: Quinte West

Become a vital part of Toshiba Global Commerce Solutions as an Associate Field Service Technician. This position involves maintaining retail technologies and providing on-site support for various customer locations.

As an Associate Field Service Technician, you will work under supervision to install, troubleshoot, and repair retail equipment and systems. With a focus on problem diagnosis, you will utilize established protocols to resolve customer issues in diverse settings like supermarkets and specialty shops. Your commitment to customer satisfaction will be key in fulfilling service objectives and facilitating smooth operations.

Key Responsibilities:

• Perform installations and repairs on retail POS equipment

• Utilize standard diagnostic tools to identify problems

• Communicate effectively with customers and team members

• Document all service activities in alignment with company standards

• Maintain trunk stock to support customer needs

Requirements:

• High School Diploma and 2+ years in Electronics

• Ability to travel 100% of the time

• Basic knowledge of retail technology systems

• Strong problem-solving skills and customer service orientation

• Mechanical aptitude with hand tools and diagnostic equipment

Leverage your technical skills to enhance customer experiences with Toshiba's innovative retail solutions.