Senior Technology Vendor Program Manager - Virtual

Senior Technology Vendor Program Manager

We’re looking for a Senior Technology Vendor Program Manager to help drive governance, clarity, and execution across our technology supplier and software portfolio. In this high‑visibility individual contributor role you’ll translate portfolio strategy into measurable outcomes—bringing structure, transparency, and accountability to how we manage vendors and platforms.

• Maintain a clear view of vendor and application strategy, ownership, and lifecycle
• Support planning across key stages: sustain, enhance, modernize, and retire
• Facilitate regular portfolio reviews to track progress, surface risks, and drive decisions

• Build and maintain vendor scorecards (SLAs, performance, usage, satisfaction)
• Track issues, manage escalations, and ensure follow-through to resolution
• Help ensure vendors deliver on commitments and business expectations

• Lead regular license and usage reviews (e.g., purchased vs. used vs. needed)
• Partner with teams to reclaim unused licenses and reduce waste
• Provide clear insights to support planning and renewal readiness

• Partner with Security, Risk, and Legal teams to track vendor risk and compliance requirements
• Maintain visibility into risk status and help ensure timely remediation

• Prepare structured insights ahead of renewals (usage, performance, risks, needs)
• Enable informed decision‑making;
  Strategic Sourcing leads negotiations

• Analyze usage trends, cost drivers, and portfolio performance
• Identify inefficiencies and support cost optimization efforts
• Contribute to planning and forecasting discussions with data‑driven insights

• 7+ years of experience in technology program management, vendor management, or portfolio governance
• Experience working with technology vendors (SaaS, cloud, infrastructure, or platforms)
• Strong understanding of vendor performance metrics (SLAs, KPIs)
• Comfort building and improving processes in evolving environments

Salary Pay Range:
Minimum: $ – Maximum: $ USD

We offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.

Alight is an Equal Employment Opportunity employer and does not discriminate against anyone based on sex, race, color, religion, creed, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, marital or domestic partner status, citizenship, military or veteran status, sexual orientation, gender, gender identity or expression, genetic information, or any other legally protected characteristics or conduct covered by federal, state, or local law.

In addition, we take affirmative action to employ disabled persons, disabled veterans, and other covered veterans.

Applicants for employment in the country in which they are applying (Employing Country) must have work authorization that does not, now or in the future, require sponsorship of a visa for employment authorization in the Employing Country and with Alight.

Note:

This job description does not restrict management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.