Crew Chief ​/ Lead Technician

Crew Chief – Water, Fire & Mold Restoration

Absolute Clean and Restoration Inc. Belleville, Illinois

Absolute Clean and Restoration Inc. is seeking an experienced, motivated, and dependable Crew Chief to lead restoration crews on residential and commercial emergency losses. The Crew Chief is responsible for managing job sites from start to finish, ensuring work is completed safely, efficiently, and to IICRC standards while providing exceptional customer service.

This position requires a leader who can motivate technicians, communicate with customers and insurance professionals, accurately document projects, and maintain high-quality workmanship.

• Lead and supervise restoration technicians on all assigned projects.
• Train and mentor new employees.
• Assign daily tasks and ensure work is completed efficiently.
• Maintain a positive, professional work environment.
• Ensure company policies and safety procedures are followed.

• Perform emergency water extraction.
• Install and monitor drying equipment.
• Perform demolition when necessary.
• Record moisture readings and drying logs.
• Determine proper drying strategies following IICRC S500 standards.

• Perform emergency board-ups and tarping.
• Conduct smoke and soot cleaning.
• Set up containment areas.
• Operate air scrubbers and odor removal equipment.
• Pack out and inventory contents when required.

• Construct containment areas.
• Install negative air systems.
• Remove mold-contaminated materials.
• Perform detailed cleaning using approved remediation methods.
• Follow company mold remediation protocols.

• Complete accurate job documentation using company software.
• Take before, during, and after photographs.
• Document moisture readings.
• Record equipment placement.
• Maintain daily job notes.
• Obtain customer signatures when required.

• Explain the restoration process to customers.
• Maintain professional communication throughout each project.
• Address customer concerns promptly.
• Represent the company in a courteous and professional manner.

• Maintain a clean company vehicle.
• Keep trucks fully stocked and organized.
• Perform routine equipment inspections.
• Report damaged equipment immediately.
• Assist with warehouse cleanliness and organization.

• Follow all OSHA regulations.
• Wear required PPE.
• Maintain a safe work environment.
• Report accidents or hazards immediately.

• Strong leadership abilities
• Excellent customer service
• Problem-solving skills
• Time management
• Mechanical aptitude
• Attention to detail
• Ability to work independently
• Team-oriented attitude
• Basic computer and smartphone proficiency

• Lift and carry up to 75 lbs.
• Stand, kneel, bend, crawl, and climb throughout the workday.
• Work in hot, cold, wet, and dirty environments.
• Wear respirators and full PPE when required.
• Operate restoration equipment safely.

• Full-Time
• Monday through Friday
• Overtime available
• On-call rotation required for emergency response
• Nights and weekends as needed

At Absolute Clean and Restoration Inc., we believe in doing the job right the first time while treating every customer's home or business as if it were our own. We invest in our employees through ongoing training, modern equipment, and opportunities for advancement. If you are looking for a long-term career with a growing, family-owned restoration company that values integrity, teamwork, and quality workmanship, we'd love to hear from you.

Absolute Clean and Restoration Inc. is an Equal Opportunity Employer.