Case Manager

Full-Time – Case Manager. Starting at $44,000 - $47,650; contingent upon experience and education.

The Case Manager provides specialized case management and care coordination in securing stable housing and accessing essential services. The Case Manager conducts comprehensive housing screenings and assessments of social determinants of health to inform individualized stabilization plans for immediate and long‑term goals. The Case Manager works closely with clients to navigate complex service systems and reduce barriers to accessing housing stability.

The Case Manager also facilitates timely referrals to community‑based providers, behavioral health services, and support programs based on each client’s assessed level of care. All services are delivered with a trauma‑informed, person‑centered approach that honors the client’s personal readiness and willingness to engage in care and support.

The B.R.I.D.G.E To Home (B2H) Program serves individuals returning from Illinois prisons who face significant and often compounded barriers to successful reentry. Frequently excluded from traditional housing and support systems, these individuals are at increased risk of homelessness and recidivism. The program’s primary goal is to provide permanent supportive housing for individuals traditionally considered hard to place, creating a foundation for long‑term stability and successful reintegration into the community.

Guided by low‑barrier, housing placement principles, the B2H Program eliminates preconditions such as abstinence or mandatory treatment participation, offering immediate access to housing.

• Collaborate with the Network Housing Developer to identify safe, affordable housing options appropriate for reentry clients, including those with complex barriers or limited income history.
• Provide specialized case management services, including interviews and intake assessments, housing and rental eligibility screenings, and the development of individualized housing stabilization plans that reflect clients’ reentry needs, goals, and risks.
• Provide referrals and crisis intervention for the individuals’ identified needs.
• Review lease agreements with clients, ensuring understanding of terms, responsibilities, and compliance with any reentry program‑specific requirements.
• Educate clients on tenant rights and responsibilities, and facilitate orientation on lease terms, housing policies, and reentry support resources.
• Conduct home visits, inspections and community‑based outreach to monitor client well‑being, provide tenancy coaching, and assist in resolving landlord or neighborhood conflicts.
• Coordinate referrals to behavioral health, employment, education, legal aid, and wraparound services that address social determinants of health and promote housing retention.
• Assist clients in building financial literacy skills, including budgeting, credit repair strategies, and obtaining credit reports to support long‑term stability.
• Support clients through the move‑in process, including utility setup or reconnections, coordination of housing start‑up kits, and basic household needs.
• Enter accurate and timely case documentation into the ECR database; collect required documentation from clients and service partners for eligibility, assessment, and reassessment purposes.
• Assist with monthly data collection, outcome tracking, and program reporting required by funders and oversight agencies.
• Participate in staff meetings and monthly supervisions, and participate in integrated staffing with individuals receiving TASC services.
• Attend all required trainings related to reentry, trauma‑informed care, housing stability, and agency policies.

• High school diploma or GED equivalent.
• Valid driver’s license.
• CADC certification within two years of employment with TASC may be required based on contractual obligations.
• Must be able to pass an IDOC background check.
• Demonstrated proficiency in the Microsoft Office suite.
• Demonstrated experience in group facilitation.
• Knowledge of the current ASAM placement criteria, DSM‑V as it relates to substance‑related disorders, and Code of Ethics for…