Account Coordinator - Public Entity

About Acrisure

A global fintech leader, Acrisure empowers millions of ambitious businesses and individuals with the right solutions to grow boldly forward. Bringing cutting-edge technology and top-tier human support together, we connect clients with customized solutions across a range of insurance, reinsurance, payroll, benefits, cybersecurity, mortgage services – and more.

In the last twelve years, Acrisure has grown in revenue from $38 million to almost $5 billion and employs over 19,000 colleagues in more than 20 countries. Acrisure was built on entrepreneurial spirit. Prioritizing leadership, accountability, and collaboration, we equip our teams to work at the highest levels possible.

Our Employee Benefits Account Coordinator servicing the Public Entity and Municipal Sector business is responsible for routine tasks and serves as the primary point of contact for the clients they oversee, while working under direct supervision. The role supports and informs coverage strategy and plan, applying principles of insurance to everyday situations.

• Establish & maintain a strong relationship and make periodic decisions on account updates and coverages
• Assist Account Manager with assigned book of business as it relates to pre‑renewal marketing and analysis, renewal administration and ongoing communication
• Manage enrollment and educational material under the direction of the Account Manager
• Investigate and resolve eligibility file issues, research and resolve file discrepancies reported by carriers
• Provide timely updates to Account Managers to share client and carrier requests
• Assist Account Managers in annual benefits open enrollment, including plan design changes and testing; conduct open enrollment presentations when needed
• Perform other duties when necessary to support assigned Account Manager
• Comply with government and state regulations and plan provisions to ensure compliance with annual notices and plan provisions are communicated accurately

• 1-3 years of prior insurance industry experience preferred
• Active Life & Health License or ability to obtain one within 60 days of hire date
• High school diploma or the recognized equivalent, required
• Strong organizational skills – ability to prioritize and be proactive
• Computer skills, specifically Microsoft Word, Outlook and Excel
• Mathematical
  
  Skills:
  
  Ability to calculate figures and amounts such as discounts, interest, premiums, commissions, proportions, and percentages
• Reasoning
  
  Skills:
  
  Ability to solve practical problems, interpret a variety of instructions and deal with a variety of variables furnished in written, oral, diagram or schedule form

The base compensation range for this position is $23 - $30. This range reflects Acrisure's good faith estimate at the time of this posting. Placement within the range will be based on a variety of factors, including but not limited to skills, experience, qualifications, location, and internal equity.

Candidates should be comfortable with an on-site presence to support collaboration, team leadership, and cross‑functional partnership.

At Acrisure, we’re building more than a business, we’re building a community where people can grow, thrive, and make an impact. Our benefits are designed to support every dimension of your life, from your health and finances to your family and future.

Making a lasting impact on the communities it serves, Acrisure has pledged more than $22 million through its partnerships with Corewell Health Helen DeVos Children’s Hospital in Grand Rapids, Michigan, UPMC Children’s Hospital in Pittsburgh, Pennsylvania and Blythedale Children’s Hospital in Valhalla, New York.

• Physical Wellness:
  Comprehensive medical insurance, dental insurance, and vision insurance; life and disability insurance; fertility benefits; wellness resources; and paid sick time.
• Mental Wellness:
  Generous paid time off and holidays;
  Employee Assistance Program (EAP); and a complimentary Calm app subscription.
• Financial Wellness:
  Immediate vesting in a 401(k) plan;
  Health Savings Account (HSA) and Flexible Spending Account (FSA) options;…