Hospital Manager - Sawtooth Animal Center

Position Overview

Join our team as a Hospital Manager who works daily to develop an efficient and effective hospital support team by fostering an environment of trust, teamwork, and accountability. The Hospital Manager partners with the Veterinarian to provide an efficient and profitable operation by driving revenue and managing costs while creating a hospital culture based on high‑quality patient care and excellent customer service.

Sawtooth Animal Center is a well‑established, full‑service veterinary hospital located in Bellevue, Idaho, serving the community since 1984. The hospital offers comprehensive medical, surgical, dental, diagnostic, and boarding services in a modern 10,000‑sq‑ft facility.

• Lead a well‑equipped, community‑focused hospital with an experienced team, a broad range of medical services, and a modern facility that supports exceptional patient care and operational excellence.
• Make a meaningful impact by partnering with a collaborative veterinary team in a hospital that has earned the trust of the community for more than 40 years.

• Supervise all hospital support departments and achieve labor goals.
• Hire, train, and manage office and technical clinic support staff, including new hire paperwork.
• Orient and train new clinic staff.
• Review work performance, provide feedback, resolve personnel issues, and participate in weekly discussions with the Regional Manager.
• Conduct timely performance appraisals.
• Document and report accidents and file appropriate reports.
• Write policies and procedures for all technical aspects of the hospital and present for approval.
• Manage schedules for technical and administrative staff and coordinate the DVM.
• Monitor workforce management for missed punches and overtime.
• Administer daily operations.
• Ensure compliance with all administrative responsibilities with Pet Vet Care Centers support team.
• Monitor budgets, purchase equipment and supplies, and oversee facility maintenance.
• Submit contract veterinarian invoices and local vendor invoices, verify accuracy, and obtain W9s.
• Assist in resolving issues with pet owners as appropriate.
• Review revenue, labor, and employee issues with Pet Vet leadership on a weekly conference call; achieve goals.
• Perform all local accounting functions and ensure daily financial accuracy.
• Oversee inventory management and ensure proper documentation.
• Establish and oversee billing practices; maintain billing accuracy and charge capturing.
• Negotiate contracts with insurance providers as necessary.
• Maintain compliance with licensure requirements and display of licenses for DVMs.
• Perform other duties as assigned by the Manager.

• Must be 18 years of age or older.
• Bachelor’s degree in business, health science, or related field strongly preferred.
• At least five years of office management experience, including at least two years of supervisory experience.
• Equivalent combination of education, certification, training and experience may be considered.
• Excellent customer service skills.
• Proficiency with Microsoft Office (Word, Outlook, Excel) and organization‑specific software.
• Strong communication skills both oral and written.
• Active time‑management and organizational skills.
• Flexible schedule; able to work weekends and holidays.
• Ability to work around sick animals and hazardous materials.
• Physical ability to lift or carry up to 50 pounds and perform other relevant tasks.
• Other duties as assigned by management.

• Certified Veterinary Practice Manager (CVPM) or Master of Healthcare Administration (MHA) preferred.
• Strong analytical skills related to hospital finances.
• Strategic planning and financial forecasting abilities.
• Leadership and decision‑making skills.
• Effective communication skills.
• Resourcefulness, adaptability, and compliance knowledge.
• Planning and prioritizing skills.

• Medical, dental, and vision insurance.
• Paid parental leave (birth, adoption, foster).
• 401(k) with discretionary contribution.
• Team member pet discounts.
• Emotional wellbeing support, including Calm app access and 24/7 EAP.
• CE stipends and career development resources.
• Grant Circle relief fund for personal hardship.
• Local hospital culture backed by national resources.

Pay Range: $70,000—$80,000 USD

Pet Vet is an equal opportunity employer. All employment decisions are made without regard to race, color, age, gender, gender identity or expression, sexual orientation, marital status, pregnancy, religion, citizenship, national origin/ancestry, physical/mental disabilities, military status or any other basis prohibited by law. EOE, M/F/D/V.