Technical Program Manager, IaaS

Crusoe is on a mission to accelerate the abundance of energy and intelligence. As the only vertically integrated AI infrastructure company built from the ground up, we own and operate each layer of the stack — from electrons to tokens — to power the world's most ambitious AI workloads. When you join Crusoe, you join a team that is building the future, faster.

We're in the midst of the greatest industrial revolution of our time. The demand for AI compute is boundless, and power is a bottleneck. We're solving that — with an energy-first approach that makes AI infrastructure better for the world and faster for the people innovating with AI.

We're looking for problem-solving, opportunity-finding teammates with a sense of urgency, who believe in the scale of our ambition and thrive on a path not fully paved — people who want to grow their careers alongside a team of experts across energy, manufacturing, data center construction, and cloud services.

If you want to do the most meaningful work of your career, help our customers and partners advance their AI strategies, and be part of a high-performing team that believes in each other, come build with us at Crusoe.

About This Role

Crusoe’s Cloud Product team is seeking a Staff Technical Program Manager to bridge the gap between Product and Engineering. In this high-level individual contributor role, you will lead our most complex technical projects, turning ambiguity into actionable frameworks. Our vision is to build the world’s easiest-to-use, purpose-built AI cloud. While our customers focus on high-level AI model frameworks like PyTorch and Ray, Crusoe manages the underlying complexity—standardizing firmware/OS bundles and automating component orchestration.

As a Staff TPM, you are the connective tissue between Engineering, Product, Procurement, and Data Center Operations. You will ensure we deliver a reliable, scalable platform where customers run massive AI workloads without ever worrying about low-level system details. Whether it is leading multi-quarter product developments, New Product Introductions (NPI), or large-scale data center deployments, you will personally drive the initiatives that define Crusoe’s future.

What You’ll Be Working On

• End-to-End Program Ownership: Drive the execution of AI IaaS and Managed Services projects from concept to delivery.

• Hands-On Execution: Personally manage high-risk technical programs and intervene directly to course-correct initiatives and maintain momentum.

• Roadmap Leadership: Partner with Product and Engineering leadership to develop and deliver a robust, multi-quarter roadmap.

• Risk & Dependency Governance: Proactively identify technical, organizational, and business risks; facilitate critical executive decisions to unblock progress.

• Capacity & Investment Planning: Assess resource needs—including human capital and cloud infrastructure—to ensure high-priority initiatives are fully funded and staffed.

• External Partner Engagement: Coordinate hardware certification, validation, and infrastructure stack alignment with external vendors and data center operations.

• Execution Frameworks: Implement lightweight, scalable TPM frameworks and dashboards to establish metrics and predictability as Crusoe Cloud scales.

What You’ll Bring to the Team

• AI Infrastructure Fluency: Deep technical knowledge of cloud infrastructure (Public or Private) across hardware and software boundaries, including GPU firmware, drivers, and CUDA/ROCm stacks.

• Proven Scale Experience: 10+ years as a TPM in fast-paced technology environments, specifically managing software-heavy and/or AI hardware projects.

• AI Tool Integration: A forward-thinking approach with daily, active use of AI tools to enhance your own workflow and the broader TPM function.

• Strategic Influence: The ability to influence technical and executive leaders without direct authority, translating high-level strategy into technical reality.

• Executive Communication: Exceptional ability to deliver concise, data-driven, and high-fidelity updates to the executive team.

• Technical Versatility: Familiarity with IaaS services, Kubernetes, storage, and networking.

Bonus Points

• Bachelor’s or Master’s degree in…