Business Process Specialist; Mid-Level

Business Process Specialist (Mid-Level)

Job Location:

US-NE-Offutt AFB

Requisition :

Position Category:
Consulting

Clearance:
Top Secret/SCI

We are seeking a highly organized and detail-oriented Business Process Specialist to join our team at Offutt Air Force Base (AFB), supporting the 55th Wing (55 WG). The specialist will optimize workflows, improve operational efficiency, and support Collection Management, ISR Planning, and Knowledge Management processes. This role requires expertise in process improvement, data analysis, and the ability to streamline business operations to enhance mission effectiveness.

• Analyze and evaluate existing business processes to identify inefficiencies and recommend improvements.
• Develop and implement process optimization strategies to enhance operational workflows and mission support.
• Support Collection Management and ISR Planning by ensuring efficient coordination of resources and processes.
• Collaborate with cross-functional teams to align business processes with organizational goals and mission objectives.
• Create and maintain process documentation, including workflows, standard operating procedures (SOPs), and training materials.
• Develop and deliver reports, dashboards, and metrics to track the effectiveness of business process improvements.
• Provide Knowledge Management (KM) support by organizing, storing, and sharing mission-critical information.
• Ensure compliance with all organizational policies, industry standards, and regulatory requirements.
• Serve as a liaison between leadership, analysts, and operational teams to ensure seamless communication and process alignment.

• Required Experience: Minimum of 9 years without a degree, 7 years with an associate’s degree, 5 years with a bachelor’s degree, 3 years with a master’s degree, or 1 year with a PhD.
• Technical Expertise: Proficiency in process improvement methodologies such as Lean, Six Sigma, or Agile. Familiarity with tools for process mapping, data analysis, and workflow optimization (e.g., Visio, Tableau, Power BI).
• Knowledge Areas: Strong understanding of Collection Management, ISR Planning, and Knowledge Management processes.
• Skills: Exceptional analytical, critical thinking, and problem-solving skills; strong written and verbal communication skills; ability to work collaboratively in a fast-paced, mission-driven environment.
• Security Clearance: Active Top Secret/SCI clearance required. Polygraph eligibility may be required.
• Preferred Qualifications: Experience supporting the 55 WG or similar military organizations; knowledge of ISR operations and intelligence workflows; certifications such as Lean Six Sigma Green Belt, Project Management Professional (PMP), or equivalent; familiarity with Air Force policies, procedures, and mission requirements.

$51,000 - $82,000 (typical for this position). Salary is determined by scope and responsibilities, individual experience, education, knowledge, skills, competencies, geographic location, and other business considerations. Employees may be eligible for overtime, shift differential, and discretionary bonus in addition to base pay.

Equal opportunity employer, including disability and protected veterans, or other characteristics protected by law.