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Digital Adoption & Retention Lead
Job in
Bellevue, Sarpy County, Nebraska, 68123, USA
Listed on 2026-08-08
Listing for:
John Wiley & Sons Inc.
Full Time
position Listed on 2026-08-08
Job specializations:
-
Business
Customer Success Management
Job Description & How to Apply Below
Wiley seeks a Customer Success Manager in the United States to maximize the implementation, usage, retention, and expansion of Wiley's digital solutions. You will work with field sales or account managers to deliver services including course implementation, training, and monitoring usage, while expanding the digital footprint across classrooms and departments.
You will train instructors, advise on curricula, and ensure successful pilots convert to ongoing adoptions.
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