CYOC Platform Engineer Government

Position: CYOC Platform Engineer Government)
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* Job Description:

** This position requires office presence of a minimum of 5 days per week and is only located at customer's site. No relocation is offered.

AT&T Global Public Sector is a trusted provider of secure, IP enabled, cloud-based, network solutions and professional services to the Federal Government.
We are dedicated to recruiting, developing and empowering a diverse, high-performing workforce that is passionate about what they do, committed to our shared values and dedicated to our customers’ mission.

AT&T is hiring to support a US Government Program that provides IT Services to US Strategic Command located in Omaha Nebraska.
** Job Duties/Responsibilities:
*** Provide systems engineering support and real-time monitoring for enterprise platform solutions within the CYOC environment.
* Develop and maintain platforms to support management of COOP/DR, Change, Problem, Configuration, Incident, Knowledge, Event, and Maintenance IT Service Management (ITSM) tasks.
* Integrate and maintain IT Operations platforms, ensuring seamless operation and high availability.
* Design and develop automated dashboards and workflows for enterprise systems such as Service Now, MECM, Solar Winds, and Power

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* Create and maintain detailed technical documentation for all IT infrastructure operations and processes.
* Perform shift work to guarantee 24x7 coverage and operational support.
* Support the automation of routine tasks to improve efficiency and reliability in IT operations.
* Collaborate with cross-functional teams to implement platform enhancements and resolve technical issues.
** Required Clearance:
** TS/SCI (#tssci)
** Additional Clearance Requirements:
** Can start with a TS (#topsecret)
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* Required Qualifications:

*** Bachelor’s degree (B.S.) in Computer Science.
* 8+ years of experience in cybersecurity and vulnerability management for Government IT programs.
* At least one of the following certifications: GFACT, GISF, Cloud+, GCED, Pen Test+, Security+, or GSEC .
** Desired

Qualifications:

*** ITIL V4 Certification
* Hands-on experience with enterprise ITSM platforms such as Service Now, MECM, Solar Winds, and Power

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* Strong background in automation, dashboard development, and workflow optimization.
* Experience supporting 24x7 operations, including shift work.
* Proficiency in developing and maintaining technical documentation for IT infrastructure.
* Familiarity with government IT security standards, COOP/DR, and IT operations best practices.
* Excellent troubleshooting and problem-solving skills for complex system environments.
* Strong communication and teamwork abilities, especially in high-stakes or mission-critical environments.
* Experience integrating and supporting multiple IT operations platforms in large-scale enterprise or government settings.

Our CYOC Platform Engineer's earn between $78,800 - $136,885. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.
** Joining our team comes with amazing perks and benefits:
*** Medical/Dental/Vision coverage
* 401(k) plan
* Tuition reimbursement program
* Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)
* Paid Parental Leave
* Paid Caregiver Leave
* Additional sick leave beyond what state and local law require may be available but is unprotected
* Adoption Reimbursement
* Disability Benefits (short term and long term)
* Life and Accidental Death Insurance
* Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
* Employee Assistance Programs (EAP)
* Extensive employee wellness programs
* Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone
** Weekly

Hours:

** 40
* * Time Type:
** Regular
*
* Location:

** Bellevue, Nebraska It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law.

In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.
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