CYOC Platform Engineer Government

Job Description

Overview

This position requires office presence of a minimum of 5 days per week and is located at the customer site. No relocation is offered. AT&T Global Public Sector provides secure, IP-enabled, cloud-based, network solutions and professional services to the Federal Government. We recruit, develop and empower a diverse, high-performing workforce that is passionate about what we do, committed to our values and dedicated to our customers’ mission.

AT&T is hiring to support a US Government Program that provides IT Services to US Strategic Command located in Omaha, Nebraska.

• Provide systems engineering support and real-time monitoring for enterprise platform solutions within the CYOC environment.
• Develop and maintain platforms to support management of COOP/DR, Change, Problem, Configuration, Incident, Knowledge, Event, and Maintenance IT Service Management (ITSM) tasks.
• Integrate and maintain IT Operations platforms, ensuring seamless operation and high availability.
• Design and develop automated dashboards and workflows for enterprise systems such as Service Now, MECM, Solar Winds, and Power
  
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• Create and maintain detailed technical documentation for all IT infrastructure operations and processes.
• Perform shift work to guarantee 24x7 coverage and operational support.
• Support the automation of routine tasks to improve efficiency and reliability in IT operations.
• Collaborate with cross-functional teams to implement platform enhancements and resolve technical issues.

Required Clearance: TS/SCI (#tssci)

Additional Clearance Requirements: Can start with a TS (#topsecret)

• Bachelor’s degree (B.S.) in Computer Science.
• 8+ years of experience in cybersecurity and vulnerability management for Government IT programs.
• At least one of the following certifications: GFACT, GISF, Cloud+, GCED, Pen Test+, Security+, or GSEC.

• ITIL V4 Certification
• Hands-on experience with enterprise ITSM platforms such as Service Now, MECM, Solar Winds, and Power
  
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• Strong background in automation, dashboard development, and workflow optimization.
• Experience supporting 24x7 operations, including shift work.
• Proficiency in developing and maintaining technical documentation for IT infrastructure.
• Familiarity with government IT security standards, COOP/DR, and IT operations best practices.
• Excellent troubleshooting and problem-solving skills for complex system environments.
• Strong communication and teamwork abilities, especially in high-stakes or mission-critical environments.
• Experience integrating and supporting multiple IT operations platforms in large-scale enterprise or government settings.

Our CYOC Platform Engineer's earn between $78,800 - $136,885. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.

• Medical/Dental/Vision coverage
• 401(k) plan
• Tuition reimbursement program
• Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)
• Paid Parental Leave
• Paid Caregiver Leave
• Additional sick leave beyond what state and local law require may be available but is unprotected
• Adoption Reimbursement
• Disability Benefits (short term and long term)
• Life and Accidental Death Insurance
• Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
• Employee Assistance Programs (EAP)
• Extensive employee wellness programs
• Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone

40

Regular

Bellevue, Nebraska

It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law.

In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.