Cloud Platform Operations Specialist-Bellevue

Overview

Alibaba Cloud Computing Platform includes a proprietary big data platform ODPS (Max Compute/Hologres/Data Works, etc.), open-source big data platforms (E-Map Reduce/Realtime Compute for Apache Flink, etc.), and PAI, etc. It provides a comprehensive product system covering data collection, storage and analysis, development and governance. Alibaba Cloud is equipped with computing capabilities including large-scale batch processing and real-time streaming processing. Alibaba Cloud is the only Chinese company in Forrester's Leaders quadrant for cloud data warehouses.

• Responsible for ensuring the stability of Alibaba Cloud Big Data & PAI products in the US Region, including:
• Service delivery deployment
• Monitoring configuration & emergency incident response
• Change release
• Troubleshooting complex customer issues

• Manage cloud platform costs for Big Data & PAI products in the US Region:
• Resource budgeting and forecasting
• Server procurement coordination
• Service scaling operations (expansion/reduction)
• Service deployment and decommissioning

• Support nighttime emergency response operations for Big Data & PAI products in China Region (GMT+8 business hours)

• Bachelor s degree in Computer Science or related field with solid fundamentals. Expert-level Linux system administration skills.
• Proficient in open-source big data architectures. Experience with Alibaba Cloud proprietary Big Data & PAI products preferred.
• 5+ years experience in development/operations of large-scale distributed systems. Strong troubleshooting and performance optimization capabilities.
• Cloud-native technical competency with hands-on Kubernetes experience (architecture understanding, issue diagnosis, change releases).
• Strong scripting skills (Python/Shell) for automated troubleshooting, monitoring solutions, and operational automation.
• Excellent communication skills. Chinese language proficiency is a significant advantage

The pay range for this position at commencement of employment is expected to be between $133,200/year and $219,600/year. However, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience.

If hired, employee will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.

Alibaba U.S. based full time regular employees have access to medical, dental, and vision insurance, a 401(k) plan and basic life insurance, and wellbeing benefits like FSA, subject to the terms and conditions of the applicable plans then in effect. U.S. based employees are also eligible to receive up to 12 paid holidays, accrue up to 15 paid vacation days for this position, and receive up to 72 hours paid sick time (front-loaded) per calendar year.