VoIP Technician

Who We Are

Intellekt is a team of dedicated professionals committed to our personal and professional goals, serving our clients and their important missions, and promoting the safety and security of U.S. interests at home and abroad. Accountability is the foundation of our culture. We use this foundation to deliver value to our clients by analyzing problems, formulating solutions, and driving results with focus and determination.

Our values of Authenticity, Judgement, Details, and Passion guide our decisions. Together, as Intellektuals, we strive to be the most ethical and accountable provider of intelligence, law enforcement, knowledge sharing, and technology solutions in the industry.

Job Title:

VoIP Technician

Reports to:

Site Lead
Department: USSTRATCOM

Location:

Bellevue, NE
FLSA:
Full-Time Exempt

The Candidate will be supporting USSTRATCOM at Offutt AFB, NE. USSTRATCOM is a Combatant Command responsible for strategic deterrence, nuclear operations, and enterprise IT services essential to national security. It oversees Nuclear Command, Control, and Communications (NC3), Joint Electromagnetic Spectrum Operations (JEMSO), Global Strike, and Missile Threat Assessments, working closely with other Combatant Commands, Services, and defense agencies. SCITLS will be a key component that will ensure mission success and the safety.

• Experience in telecommunications network design and management.
• Experience in analysis and design of voice networks, LAN data networks, wireless networks, and/or network management systems to support voice and data services.
• Must demonstrate the ability to work independently, or under only general direction, on requirements that are moderately complex to analyze, plan, program, and implement.
• Provides network engineering support for USSTRATCOM and RDT&E activities.
• Develops designs and plans for installation and maintenance of telecommunications systems from project inception to conclusion.
• Experience in analyzing customer requirements and be able to assist customers with the processes for ordering, provisioning, activating DoD telecommunications services and the use of the aforementioned provisioning applications.
• Experience with Cisco Unified Communications Manager, Cisco Unity Connect, and Cisco Call Center Express.
• Ability to provide Tier II VoIP support to USSTRATCOM users.
• Experience with Service Now.
• Closely coordinates with other information system professionals to ensure proper implementation of network services.
• Possess an understanding of the DoD and Air Force's organizational structure and installations.
• Experience managing voice networks across classifications.

• 5+ years experience.
• Bachelor’s degree in Computer Science or related field.
• One of FITSP‑O, GFACT, CASP+, CCNP Security, CCSP or Security+.
• Security clearance:
  Top Secret (SCI eligibility required).

• Desired
  
  Certifications:
  
  CCNP, CCIE, CCDP, CCDE, CCNA.

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.