NISSC Systems Support Specialist II

Overview

AMERICAN SYSTEMS is seeking out next Systems Support Specialist II !!!

AMERICAN SYSTEMS is seeking Systems Support Specialist II personnel to support the NISSC 3 program at Offutt Air Force Base, Nebraska
. These positions deliver technical and operational support for multiple mission systems by providing onsite and oncall coverage for system administration, troubleshooting, maintenance, and user support in a TS/SCI environment. The Systems Support Specialists will help ensure system availability, data integrity, and high quality process and incident documentation.

• Provide onsite and on call system administration and operational support for multiple mission systems at Offutt AFB.
• Troubleshoot and resolve hardware, software, network, and system performance issues affecting mission operations.
• Conduct preventive and corrective maintenance, including applying patches, updates, configuration changes, and performance tuning.
• Provide responsive user support and training for system access, basic operations, and issue resolution.
• Collect, maintain, and update operational logs, incident and deficiency reports, and checklists in accordance with program and security standards.
• Perform incident response, including initial triage, escalation, coordination with higher tier support, and closure documentation.
• Execute backup and restore operations to ensure data integrity, availability, and continuity of operations.
• Support system administration and basic database support tasks as needed to maintain operational environments.
• Oversee procedural compliance and ensure all records, logs, and reports meet required operational, security, and audit standards.
• Act as a technical resource for performance optimization, data integrity, role continuity, and support of management status reporting.

• 4–6 years of relevant experience in systems or network administration, systems support, or similar technical roles in secure, mission critical (DoD or similar) environments.
• Expertise in system administration and troubleshooting for multiple mission systems.
• Strong skills in preventive and corrective maintenance to ensure system availability and operational readiness.
• Experience providing responsive user support and training.
• Proficiency in managing process documentation, incident response, and operational logs to maintain data integrity.
• Ability to act as a technical resource for performance optimization and to oversee compliance with procedural and documentation standards.
• Bachelor’s degree in information technology, Cybersecurity, Computer Science, Information Systems, Data Science, Software Engineering, or a closely related field, OR Equivalent DoD/Military training in systems administration, network operations, or a related technical discipline.
• Minimum:
  Active TS/SCI clearance required to start.
• Holds a DoD 8140 qualifying certification; one or more of the following (or equivalent) is required/preferred:
  Cloud+, GSEC, Security+, SSCP.

AMERICAN SYSTEMS is committed to pay transparency for our applicants and employee-owners. The salary range for this position is USD $80,000.00/Yr.

- USD $/Yr. Actual compensation will be determined based on several factors permitted by law. AMERICAN SYSTEMS provides for the welfare of its employees and their dependents through a comprehensive benefits program by offering healthcare benefits, paid leave, retirement plans, insurance programs, and education and training assistance.

EEO Race/Sex/Disability Status/Veteran Status