Food Pantry & Delivery Specialist

Food Pantry & Delivery Specialist Department:
Bellevue Food Pantry (an ENCAP Program)

Reports To:

Food Pantry Manager
Job Type: Full-Time, Non-Exempt
Pay: $19.00–$22.00 per hour (based on experience) Benefits

At Eastern Nebraska Community Action Partnership (ENCAP), we value our employees and offer a comprehensive benefits package that supports your health, financial future, and work-life balance.

• Medical, Dental, and Vision Insurance
• Life and Disability Insurance
• Accident and Critical Illness Coverage
• 403(b) Retirement Plan with 3% Employer Match
• Generous Paid Time Off (PTO)
• Paid Holidays
• Meaningful work that positively impacts the community

Eastern Nebraska Community Action Partnership (ENCAP) is dedicated to reducing the power of poverty through direct services and results-driven community partnerships. One of ENCAP's community programs is the Bellevue Food Pantry
, which provides food assistance and delivery services to individuals and families experiencing food insecurity.

We are seeking a compassionate, dependable, and service-oriented Food Pantry & Delivery Specialist to support the daily operations of ENCAP's Bellevue Food Pantry Program. This position combines client service, food pantry operations, inventory management, and delivery driving to ensure community members have access to nutritious food and essential household items.

If you enjoy helping others, working in a fast-paced environment, and balancing customer service, coordination, and hands-on warehouse responsibilities, we'd love to hear from you.

The Food Pantry & Delivery Specialist plays a critical role in the success of ENCAP's Bellevue Food Pantry Program. This position is responsible for assisting clients, preparing, and delivering food orders, maintaining inventory, supporting donation pickups, and ensuring the pantry remains organized, safe, and welcoming.

The role includes regular driving, lifting, loading, and unloading food products, and daily interaction with clients, volunteers, donors, and community partners.

• Provide welcoming, respectful, and client-centered customer service.
• Assist with client intake, eligibility verification, appointment scheduling, and record maintenance.
• Support food distribution activities while maintaining food safety and sanitation standards.
• Answer client phone calls, respond to inquiries, and coordinate delivery schedules.
• Assemble food orders and assist clients with loading food and household items.

• Safely operate agency vehicles to deliver food and essential supplies to homebound clients.
• Deliver food and household items throughout the Bellevue-area service region.
• Plan and organize daily delivery routes for efficient service.
• Conduct donation pickups and transportation of pantry supplies.
• Maintain accurate delivery, mileage, and service records.
• Load, unload, and transport food and donations safely.
• This position spends a significant portion of the workweek driving, making deliveries, and loading/unloading supplies.

• Receive, inspect, sort, stock, and organize donated food and household items.
• Track inventory and assist with monthly inventory counts.
• Maintain proper food rotation and storage practices.
• Keep pantry, storage, and work areas clean, organized, and safe.

• Participate in food drives, community outreach events, and special programs.
• Build positive relationships with clients, volunteers, donors, and community partners.
• Represent ENCAP professionally throughout the community.

• Conduct routine vehicle inspections.
• Report maintenance or safety concerns promptly.
• Maintain vehicle cleanliness and readiness for deliveries.

• High school diploma, GED, or equivalent.
• Valid driver's license with an acceptable driving record.
• Ability to qualify for and maintain coverage under ENCAP's vehicle insurance policy.
• Experience providing excellent customer service.
• Ability to use Microsoft Office, email, web-based databases, and mobile devices.
• Effective communication, organization, and critical…