MEP Technician II

Overview

MEP Technician II is responsible for the day-to-day maintenance and service on the electrical - mechanical systems supporting the Data Center. The ideal candidate will have an extensive background in mechanical, electrical, and plumbing systems, with the ability to troubleshoot, maintain, and repair a wide range of building systems to ensure safe and efficient operations. Educate and train other TierPoint personnel on tasks related to the mechanical-electrical systems and components.

Responsible for facility electrical/mechanical systems, documentation and ongoing service and support.

Responsibilities

* Provides high quality, accurate, consistent, and efficient work for internal and external customer service surrounding the Company values

* Adopt and use defined systems, tools, procedures, processes, and standards

* Proactively manage ticket queue for timely request and response completion

* Manage and complete assigned projects and report progress

* Update documentation in a timely and accurate manner

* Perform all daily operational tasks

* Installation and termination of network and communication wiring

* Support and validate power infrastructure and deployment

* Provide remote hands and eyes support for internal or external client issues

* Ensure all aspects of the physical infrastructure are kept clean and orderly

* Perform routine physical inspections for alarm identification and operational issues

* Understand and follow escalation procedures

* Adhere to security procedures and controls

* Follow all safety guidelines and best practices

* In emergency situations, dispatch technicians and or vendors, as needed, in the absence of Management.

* Provide technical guidance to less experienced site personnel.

* Installation and termination of network, access control and communication wiring and components

* Record and maintain power metrics and other related details on a regular basis.

* Installation of new equipment and removal of systems as required

* Assist in the physical installation of computer equipment and components, cable tray, and cabling.

* Other responsibilities as required.

Electrical

* Significant experience in operating, troubleshooting, repairing and assisting in performance on preventative maintenance of TierPoint's electrical systems and components. These can include but are not limited to:

* Low and medium voltage switch gear, static transfer switches, power distribution units, remote power panels, branch circuits, large or medium voltage diesel generator systems, large UPS systems, building fire alarm / life safety, fire suppression systems and critical infrastructure monitoring systems.

* Install and repair connectivity demarcation units for electrical and telecommunications circuitry.

* Strong knowledge in all aspects of Data Center electrical operations.

HVAC/Plumbing

* Significant experience supporting HVAC and environmental operations

* Operate, troubleshoot, repair and perform preventative maintenance on TierPoint's mechanical systems and components. These can include but are not limited to: CRAC/CRAH units, condensing coils, rooftop units, chillers, cooling towers, and associated components for HVAC and plumbing systems.

* Strong knowledge in all aspects of Data Center mechanical operations.

Qualifications

Minimum Qualifications - Electrical

* Strong proficiency with the following:

* Multi-module or single module UPS systems

* Low and medium voltage switch gear

* Low and medium voltage diesel generators

* Raised floor or overhead bus power distribution

* PLC controls and components

* Exercise flexibility in challenging situations

* Ability to read and analyze blueprints and construction drawings including one line diagrams

* Excellent interpersonal and leadership skills to provide direction to Operations Technicians in absence of Management

* Working knowledge of automated building control systems

* Possesses and applies a broad knowledge of standards, practices and procedures of installing, testing and operating electrical and mechanical equipment. Usually works with limited supervision.

Minimum Qualifications - Mechanical/Plumbing

* Strong proficiency with the following:

* Datacenter HVAC and related components; ie CRAC/CRAH, chillers, cooling towers and rooftop units

* Plumbing/Piping and related components

* PLC controls and components

* Proven proficiency in the operation of 100% uptime data centers, critical facilities environment or industrial power systems

* Exercise flexibility in challenging situations

* Excellent oral and written communication and customer service skills

* Extensive experience with detailed record keeping and data entry accuracy

* Ability to read and analyze blueprints and construction drawings including one-line diagrams

* Working knowledge of automated building control systems

* Possesses and applies a broad knowledge of standards, practices and procedures of installing, testing and operating electrical and mechanical equipment. Usually works with limited supervision.

Preferred Qualifications

* 6 +…