Accounts Receivable Specialist

Position Description

Jubilee Housing is seeking a detail-oriented, customer-focused, and highly organized Accounts Receivable Specialist to join the Finance team, reporting to the Senior Accountant. The Accounts Receivable Specialist is responsible for managing accounts receivable across Jubilee Housing’s property portfolio, including tenant receivables, housing subsidy payments, and other revenue sources, while ensuring timely posting, accurate reconciliation by property, and compliance with organizational policies and GAAP.

This position works closely with Property Management, Compliance, Asset Management, and external funding agencies to ensure revenue is accurately billed, collected, reconciled, and reported at each property. The ideal candidate has hands-on experience with Real Page One Site and a strong background in affordable housing accounting.

• Process and maintain tenant rent charges, security deposits, and other resident receivables by property.
• Post daily cash receipts and accurately apply payments to tenant accounts across the portfolio.
• Prepare and process miscellaneous invoices and other property-level receivables.
• Monitor tenant ledgers property by property and investigate discrepancies.
• Research and resolve payment issues, unapplied cash, and account adjustments.
• Maintain accurate resident account records for each property.
• Coordinate collection efforts with Property Management for delinquent accounts.
• Process security deposit reconciliations and resident refunds.

• Post subsidy rent transactions (HAP/DCHA, LIHTC, HUD, HOME/CDBG) to resident ledgers accurately and on schedule.
• Monitor and reconcile Housing Assistance Payments (HAP) and other subsidy receivables by property.
• Work with HUD, DCHA, DHCD, and other funding partners to resolve payment discrepancies.
• Reconcile subsidy payments to tenant ledgers in Real Page One Site.
• Track outstanding subsidy receivables by property and follow up on delayed payments.
• Collaborate with Compliance and Property Management to ensure accurate tenant certifications and billing.

• Reconcile accounts receivable subsidiary ledgers to the general ledger monthly, by property.
• Prepare property-level and portfolio-wide accounts receivable aging reports.
• Analyze outstanding receivables and recommend collection strategies.
• Assist with monthly, quarterly, and year-end closing activities.
• Prepare schedules and supporting documentation for annual financial audits and Form 990 preparation.
• Assist in revenue recognition and monthly accruals as required.

• Serve as the primary point of contact with Property Management staff at each property for AR-related questions and posting discrepancies.
• Work collaboratively with Property Management, Compliance, Asset Management, and Finance teams.
• Recommend and implement process improvements to strengthen internal controls and improve collection efforts.
• Assist in developing standardized procedures related to billing, collections, and receivable management.
• Provide exceptional internal and external customer service.
• Perform other duties as assigned.

• Associate’s degree in Accounting, Finance, Business Administration, or a related field required.
• Bachelor’s degree in Accounting, Finance, or Business Administration preferred.

• Minimum of 3-5 years of progressive accounts receivable experience in affordable housing, multifamily property management, or real estate accounting.
• Hands-on experience with Real Page One Site is required, including tenant accounting, posting rent and subsidy payments, maintaining resident ledgers, processing adjustments, reconciling accounts, and generating financial reports.
• Experience reconciling Housing Assistance Payments (HAP) and government subsidy receivables.
• Experience working with HUD, LIHTC, PBRA, PBV, Tax Credit, or other affordable housing programs strongly preferred.
• Nonprofit accounting experience preferred.
• Experience supporting month-end and year-end close processes.

• Thorough…