Liability Claims Assistant

About Avon Risk

Avon Risk is the nation’s leading specialty risk manager for self‑insured organizations, uniting respected regional leaders in workers’ compensation, liability, managed care, and risk management across 32 states. With nearly 700 professionals and brands including Intercare, Inter Med, George Hills, and AS&G Claims Administration, we’re a people‑focused, operations‑driven organization that prioritizes reasonable caseloads, strong training, collaborative teams, and expert support. We invest in tools and workflows that reduce friction—not increase volume—and create real career paths for professionals who want to grow their careers or move into leadership.

At Avon Risk, you’re part of a team that values good judgment, curiosity, and accountability, and gives you the support to succeed.

Job Type: Full‑time

We are seeking a detail‑oriented Claims Assistant to join our team. In this role, you will be responsible for a variety of data‑entry tasks related to claim entry, adding & updating vendor files, simple accounting & invoice entry, credentialing requests and spreadsheet maintenance.

• Sets up claim files and completes all necessary reporting.
• Completes National Practitioner Data Bank reports & state‑specific reports on claims.
• Maintains incident records and sends incident acknowledgment letters.
• Enters data on electronic file records and keeps files current.
• Speaks to claimants & clients over the phone and provides basic claim handling information.
• Retrieves material for claims specialists/adjusters upon request.
• Reviews invoices as directed in accordance with established Litigation Guidelines and matrices.
• Uploads invoices to the claim system in accordance with established procedures.
• Updates claim files with information from the client as directed.
• Monitors shared Outlook inboxes and personally assigned claims handling dashboard according to established procedures.
• Completes other administrative duties as requested.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• High school diploma or general education degree (GED), or 1‑2 years of related experience and/or training, or an equivalent combination of education and experience.
• Computer experience required; proficiency in Word and strong Excel skills desired; preference given to candidates with prior knowledge of Trideo, Claims Enterprise and/or Resolve Star.

$20.00–$21.00 per hour. The salary range listed is an estimate. Actual compensation will be determined based on several factors such as a candidate’s experience, qualifications, skill set, and work location.

• Comprehensive medical, dental, and vision benefits
• Company contributions to HSA and FSA plans
• Employer paid life and disability insurance
• 401(k) with company match
• Paid time off (PTO) and company paid holidays
• Learning and development opportunities that support real career advancement
• Employee assistance resources and a supportive culture that values balance and wellbeing

We’re an equal‑opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. Pursuant to the Los Angeles and San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest or conviction records.