Administrative Assistant - Occupational Health

Administrative Assistant
- Occupational Health

Perks of working at Fisher-Titus:

• Hours of Work – full time
• Comprehensive Benefits Package – Medical & Dental coverage, 401K match, paid time off, tuition assistance and more!

General

Summary:

Supports efficient clinic operations by performing necessary administrative tasks related to Occupational Health services which include coordinating appointments and wellness events, maintaining data and reporting within the Occupational Health EMR, supporting regulatory and compliance requirements, and delivering exceptional customer service to employees, patients, and company representatives.

Education, Licensure, Registration and

Experience:

Associates degree preferred or equivalent education/experience.

Typing at 50+ wpm, critical thinking and problem solving with demonstrated effective communication skills required.

Medical terminology preferred.

Ability to maintain confidentiality and build trust with department leadership and employer representatives.

Ability to be flexible with hours and to work well under pressure.

Must be customer service oriented and a strong team-player with a positive, helpful, can-do attitude.

General knowledge and skill in Microsoft Word, Excel, PowerPoint, and Outlook.

Essential Functions:

• Compile, record, and maintain reports and correspondence within the electronic medical record (EHR) to include company protocols, contacts, billing contacts, and preferred services. Enter and track data within EHR systems and departmental databases to support compliance with OSHA, DOT, workers’ compensation, and company requirements while maintaining confidential employee health and medical records, and maintaining tracking logs, reports, and monitoring of regulatory data.
• Assist clinical coordinator and clinical staff with administrative tasks required for mailing, tracking, reminders, and reporting for all Occ Health services provided; provide clerical support for the drug screening process and the random drug screening programs (DOT, DFWP, and company-specific programs) as well as maintaining compliant documentation of calibrations and training records and assisting with documentation preparation for company audits.
• Provide support to manager with onsite wellness and training events, preparing presentation materials and handouts, organizing schedules, signage, supplies, quoting services, and project billing.
• Assist the Manager and Clinical Coordinator with general clerical duties such as preparing and maintaining departmental statistical reports, maintaining office supplies, updating forms, emails and correspondence, preparing meeting agendas and minutes, and will be the Secretary for the Occupational Health Corporate Advisory Committee.
• Provide support to the front office as needed by greeting employees, patients, visitors, and vendors in a professional and courteous manner, answering telephone calls, scheduling appointments, registering patients, and assisting with the scheduling and administrative duties of the MRO process.

Working Conditions:

• Stand/Walk – 6-8 hrs
• Bend – up to 1/3 of time
• Squat – up to 1/3 of time
• Climb – up to 1/3 of time
• Reach – up to 1/3 of time
• Lift – up to 1/3 of time
• Carry – up to 1/3 of time
• Push – up to 1/3 of time
• Pull – up to 1/3 of time
• Right Hand – Precise Motor Function (Or Fine Manipulation)
• Left Hand – Precise Motor Function (Or Fine Manipulation)
• Up to 25 pounds – 1/3 or more of the time
• Body Fluid Exposure – Yes

Standards of Employment:

Attends all mandatory education programs and can describe his or her responsibilities related to general safety and regulatory compliance.

Appearance is professional, neat, clean, and appropriate for the work environment. Wears proper photoidentification badge while on duty.

Maintains confidentiality of all hospital and patient information at all times, as observed by peers and management.

Attends monthly staff meetings and participates in monthly rounding process with manager to assure effective and timely two-way communications.

Participates in and completes required department specific education and training programs and can describe his or her responsibilities related to department safety and specific…