Front Office Coordinator - Oral Surgery

We are seeking a highly organized and proactive Front Office Coordinator to join our team. This pivotal role serves as the first point of contact for clients and visitors, ensuring a welcoming environment while managing various administrative tasks. The ideal candidate will possess exceptional customer service skills, strong clerical abilities, and a knack for time management. Bilingual candidates are encouraged to apply, as effective communication is key in this role.

Dr. Seung H. Yu, Dr. Rachel Lim, and Dr. Jasjit K. Dillon are Oral and Maxillofacial Surgeons who practice a wide variety of oral and maxillofacial surgery with expertise in Dental Implant Surgery and Wisdom Teeth Extraction. Our expertise in Anesthesia (Sedation) allows us to provide the most comfortable experience for our patients.

Main Job Tasks, Duties and Responsibilities

• greet patients
• register new patients according to established office protocols
• assist patients to complete all necessary forms and documentation
• verify and update patient information
• move patients through appointments as scheduled
• enter all relevant patient information into data system
• maintain and manage patient records in compliance with privacy and security regulations
• answer and manage incoming calls
• respond and comply to requests for information
• schedule patient appointments
• confirm upcoming appointments and recalls according to office protocol
• check daily appointment schedule
• arrange patient charts for next day appointments
• fill in cancellations and no‑shows
• obtain patient referrals from the referring offices
• dispatch lab work appropriately
• collect and receipt payments from patients at time of treatment
• inform patients of financial treatment plan options
• sort and distribute incoming and outgoing post
• maintain a professional reception area
• safeguard patient privacy and confidentiality

Key Competencies and Skills

• communication skills
• information collection and management
• planning and organizingaccuracy
• customer service skills
• teamwork
• initiative
• adaptability
• confidentiality

• $1000 sign‑on bonus
• Medical insurance
• 401K Safe Harbor match
• Wages:
  Based on experience and skills. Negotiable.

Bellevue and Renton

We all travel back and forth to each office weekly.