Administrative Assistant

General Duties and Responsibilities

• Assist manager with preparation and distribution of annual budget mailing materials
• Assist manager with preparation and distribution of annual homeowner meeting materials
• Receive and process maintenance requests track work orders
• Receive incoming client and vendor calls take appropriate action as needed and keep the manager informed
• Assist with collection of monthly Association dues and ACH information
• Assist in maintenance of homeowner association file and necessary changes to contact information in management software
• Prepare and distribute welcome packages for new homeowners
• Facilitate Association and vendor mailings
• Assist in producing an Association newsletter
• Maintain Association liability insurance book
• Assist in the creation and support of an Association web site for owner access to rules governing documents minutes of meetings newsletter distribution
• Create reports landscape work orders; delinquencies violations out of the management software
• Assist in processing architectural requests
• Assist manager on any special projects
• Maintain Association gate computer
• Assist with review of all Association contracts and preparation of bid specifications as needed
• Assist with any mailings to members as directed by manager
• Assist with preparation and distribution the agenda and packets for board of directors meetings
• Assist the manager with preparation of a monthly management report for the Board of Directors
• Assist in the enforcement of the Association Bylaws CC&Rs Rules and Regulations and Architectural guidelines
• Be able to provide back up support for front desk receptionist corporate

• High school diploma or GED

• Computer Skills Microsoft Office Internet HOA Management Software
• Excellent Customer Service skills
• Excellent verbal and written communication skills
• Previous experience in homeowner association or property management field is preferred