Department Specialist

Position

Purpose:

To complete a variety of specialized duties that support the functional operations. The duties in the department specialist job family focus on tasks and/work that are unique to the department and require knowledge and skills that are beyond what are required for general office work.

• Assist with total store Customer Service for the Division
• Maintains complex records.
• Responds to inquiries in area of responsibility.
• Collects data/information for dep. Use in special projects or reports.
• Checks information for accuracy.
• Prepares and balances data.
• Answers dept. phones as needed and routes to appropriate area.
• Reviews information/data and makes decisions within very defined guidelines, parameters, and instruction.
• Examines and prioritizes documents to determine work to be completed or best course of action.
• Collects information for specific department reports.
• Creates and maintains complex reports.
• Sorts, files and maintains invoices, receipts, contracts, or other special department documents.
• Compiles minor statistical data.
• Makes and checks routine one and two step math calculations.
• Completes keyboarding projects such as preparing correspondence and mailings.
• Checks own work for accuracy.
• Coordinates special programs and/or events.
• Reviews and/or compares information/data and makes determination within defined guidelines, parameters, and instructions.
• Maintains complex records and files, and search and investigate information found in files.
• Compiles information and data from various sources for specific departmental reports, and creates reports, graphs and data comparisons.
• Posts records and process departmental documents requiring knowledge of functional area.
• Completes detailed keyboarding projects such as preparing correspondence from rough drafts and completing specialized department forms.
• Responds to inquiries that require specialized knowledge of the function to respond.
• Analyzes and develops major projects and carries projects through to completion.
• Research and interpret a variety of levels of information.
• Maintains unit documents such as ledgers, financial records, service information, etc.
• Coordinates and implements approved changes in policies and procedures affecting unit.
• Provides advice and assistance to other employees in unit and acts as liaison to other units.
• Monitors daily work of a group of lower level specialist and make adjustments in division of work to ensure timely accurate completion of work.
• Trains new employees on job tasks.
• Acts as a resource to staff in work group.
• Provides input to management on performance reviews of staff in work group.
• May participate in interviews and provide input to management during selection process of new members to work group.

Qualifications:

The following are preferred:

• Associates degree or equivalent work experience
• Graduate of the Retail Management Certificate Program preferred

• 2-4 years in grocery retail organization preferred
• 2-4 years of administrative experience preferred
• Marketing experience preferred

• Strong written and verbal communication skills.
• Excellent keyboarding skills
• Math skills at a specific level (i.e. one step: addition, subtraction, multiplication, division or two step percent calculations or more advanced)
• Excellent computer skill: word processing and/or spreadsheet
• Be detail oriented, ability to organize, and strong analytical skills.
• Possess ability to direct, organize, lead and control work group staff.

The pay range is $25.38 to $34.90 per hour, but no less than the local minimum wage. Starting rates will vary based on things like location, experience, qualifications. Dependent on length of service,…