Associate Manager; WA)

Position: Associate Manager (WA)
Description At Best, people are at the heart of what we do. Our philosophy, “Description At Best, people are at the heart of what we do. Our philosophy, “Passion when combined with commitment, makes anyone unstoppable” is carried out by enthusiastic and customer-centric teams who serve the communities where we work and live.
Summary If you like to work in a fast moving work environment where the team counts on you, this is the role for you.
This position supports all administrative functions of the property management team and ensures that homeowner association setup/information in CINC is well maintained. You create the first impression when homeowners and vendors come to the office for assistance and meetings. To hit the ground running in this position, it helps to have some knowledge of the industry but we can teach that part.

This job is for you if you like supporting a team, can anticipate what's needed before being asked, well organized, can flow through multiple tasks and changing priorities based on client and the Community Manager's need.

Essential Duties And Responsibilities To perform this position successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Greets scheduled and walk-in visitors and directs them to the appropriate area or person in a positive, respectful, and professional manner at all times.
• Courteously answers and screens the office telephone and directs calls accordingly.
• Takes detailed messages, arranges conference calls and/or meetings. Prioritizes emergency repair request calls by immediately informing the Community Manager.
• Reads and routes incoming mail. Locates and attaches appropriate file to be answered by the Community Manager
• Supports the Community Manager with the handling of all homeowner requests received by telephone, in person, in writing, or via the internet.
• Under the direction of the Community Manager organizes and maintains association records, documents, and homeowner correspondence with relation to association business procedures. When requested, composes correspondence and communication for same. Assists with all administrative functions and keeps all records in good order and keeps community forms and