Business Lead - Recycle , WW R&R

Overview

WW R&R is an agile, innovative organization dedicated to 'making zero happen' to benefit our customers, our company, and the environment. The mission of WWR&R is to eliminate defects that cause returns (Zero defects), deliver Zero cost of returns for Amazon and send Zero product waste to landfill "the 3 Zeros". We do this by developing business, products and driving unparalleled operational excellence to help customers keep what they buy, recover returned & damaged product value, and create the best customer returns experience in the world.

Amazon WW R&R is comprised of business, product, operational, program, software engineering and data teams that manage the life of a returned or damaged product from a customer to the warehouse and on to its next best use.

We are seeking a visionary leader to own and scale Amazon s Recycling business across the US and Canada. This role will set the long-term strategy, hold a high bar for execution, and build a best-in-class external partner ecosystem, including vendor identification, onboarding, and ongoing management of critical strategic partners. The leader will own the end-to-end P&L for Amazon s recycle business, drive measurable waste reduction, and accelerate circular economy outcomes through innovative, scalable recycling solutions.

This leader thrives in a fast-paced, highly analytical environment and is energized by solving complex problems that improve customer experience and business growth. This is your opportunity to make a big impact and make history in the world of global recommerce!
Amazon is earth s most customer-centric company and through WW R&R, the earth is our customer too. Come join us and innovate with the Amazon Worldwide Returns & ReCommerce team!

• Strategic Planning:
  Creating and executing strategies to grow, scale, and improve the efficiency of Amazon recycling and circularity initiatives. This role will be pivotal in translating business strategy into actionable plans and delivering strong performance outcomes across Amazon s recycle portfolio.
• Operational Optimization:
  Enhancing Amazon s current recycling processes to reduce waste and improve customer experience.
• Executive level stakeholder management:
  Partner with leadership to develop long-range business strategies and annual operating plans for Amazon Recycle programs.
• Data Analysis:
  Drive forecasting, scenario planning, and financial modeling in partnership with Finance, using business and consumer insights to guide portfolio performance. Using metrics and data to drive improvements in recycle recovery rates, and supply chain efficiency.
• Leadership reporting:
  Create and manage business review materials, and deep-dive analyses to guide decisions and leadership alignment
• Cross-functional Collaboration:
  
  Collaborate with cross-functional teams (Product Management, Legal, PR, Finance, Operations) to execute launch plans and performance improvement initiatives
• Team Development:
  Develop and mentor junior team members and foster cross-functional alignment around Amazon s strategic B2B recommerce goals

• Focus on Reverse Logistics:
  You will lead and execute the strategy Amazon Recycling and Circularity initiatives.
• Vendor & Relationship Management:
  You will manage relationships with external recyclers (3P/1P vendors) and negotiate contracts for reverse logistics services.
• Financial Performance:
  Own the P&L for Amazon Recycle and responsible for optimizing the "recovery value" of recycled products and improving overall financial performance.
• Sustainability & Circularity:
  This role obsesses over sustainability and circularity by relentlessly reducing waste and extending the life of products through innovative recycling strategies. The role partners closely with Amazon Sustainability and PR teams to amplify impact, influence customer perception, and deliver measurable environmental outcomes at scale.

• 6+ years of retail, operations, product or program management, or business management/consulting with negotiations and delivering results experience
• MBA, or experience using data and analytics to drive sales strategy and results
• Experie…