Sr Product Manager, Device Services

Overview

The Sr Product Manager will oversee the expanding portfolio of device‑related products such as financing, trade, early upgrade, and same‑day delivery. The role involves understanding the end‑to‑end customer experience, managing product vision and roadmaps, collaborating with business, technical, and platform teams, and ensuring that product enhancements and system integrations deliver business and customer value.

• Product Ownership of Operations – Own cross‑platform device service solutions, define product vision, create and maintain feature roadmaps, write product requirements, perform cost‑benefit and competitive analysis, and partner with stakeholders to improve customer experience.
• Product Ownership of Enhancements – Translate marketing or business requests into detailed product requirements, prioritize activities based on impact, collaborate with architecture and development teams, manage technical debt, review system designs, and ensure robust testing and defect resolution.
• Additional Responsibilities – Lead the Product Portfolio and Demand Management team’s IT Capital Prioritization framework, provide updates to senior leadership, vet new projects, train the team on the enterprise prioritization process, and advocate for projects within the broader organization.

• 7+ years of product management experience in an agile software development environment, with advanced understanding of customer experience (Required).
• Bachelor’s Degree (Required) – Computer Science, Engineering, Business, Finance, or equivalent experience.
• Minimum 18 years of age.
• Legally authorized to work in the United States.

Travel Required:

Yes.

DOT Regulated Position:
No.

Safety Sensitive Position:
No.

Base Pay Range: $121,600 – $219,400.

Corporate Bonus Target: 20%.

Benefits include medical, dental, and vision insurance; flexible spending account; 401(k); employee stock grants and purchase plan; paid time off and holidays; parental and family leave; childcare subsidy; tuition assistance; disability and life insurance; mobile service and home internet discounts; pet insurance; and commuter/transit programs. Employees also receive wealth‑building opportunities such as an annual stock grant and a free, year‑round money coach.

T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law.

Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing Applic or calling  This contact channel is not a means to apply for or inquire about a position and we are unable to respond to non‑accommodation related requests.