ECommerce Product Manager

Description

Join the team behind iconic brands like Huggies, Kleenex, Cottonelle, Scott, Kotex, Poise, Depend, and Kimberly-Clark Professional at Kimberly-Clark, it's all here for you - innovation, growth, and the chance to make a real impact.

You're not the person who will settle for just any role. Neither are we. Because we're out to create Better Care for a Better World, and that takes a certain kind of person and teams who care about making a difference. Here, you'll bring your professional expertise, talent, and drive to building and managing our portfolio of iconic, ground-breaking brands. In this role, you'll help us deliver better care for billions of people around the world.

It starts with YOU.

The eCommerce Product Manager will play a key role in driving Kimberly-Clark Professional's strategic business plan and 'must-win' focus on eCommerce growth. The primary objective for this role will be to accelerate online growth for pure play, traditional distributors and marketplaces by developing the eCommerce strategy, tools, capabilities, and solutions. This role is responsible for developing Kimberly Clark Professional's strategic business plan, including online assortment, merchandising, pricing, and search.

To achieve your objectives, you must utilize strategic thinking to identify growth opportunities, influence internal and external stakeholders, and solve highly complex business challenges.

The role is new to Kimberly-Clark, so you will need to effectively work with the existing sales and category teams to complement our traditional sales process as our business mix shifts. You will also need to work with the extended eCommerce team to develop and drive new approaches and best practices to improve online performance.

In one of our professional roles, you'll focus on winning with consumers and the market, while putting safety, mutual respect, and human dignity at the center.

• Define and own the eCommerce five-year vision that anticipates evolving B2B customer needs and industry trends, competitive SWOT, customer experience, and capability investments to drive scalable, customer-centric eCommerce growth.
• Lead and develop the eCommerce Annual (1-year) and Strategic (3-year) Business Plans aligned to category and commercial goals for US and Canada.
• Provide people leadership for eCommerce Gig program to provide career development opportunities and deliver short-term growth objectives.
• Evaluate and recommend marketplace expansions to drive online market share gains.
• Own the eCommerce assortment strategy by defining category and SKU-level principles, to balance customer demand, profitability, and operational constraints.
• Manage the efforts to ensure KCP products are highly ranked within search results on Top Tier distributor websites from an SSO perspective (Site Search Optimization).
• Mentor and build capabilities of sales, finance, RGM, marketing, category management teams and help them adapt their processes and long-term priorities to meet the needs of eCommerce initiatives.
• Lead product launch gate processes for eCommerce in conjunction with product teams.
• Develop and evolve eCommerce playbook to include
  1. Readiness criteria to help segment distributors, 2. Identify and quantify best practices
  3. Detailed playbook to optimize the digital shelf.
• Partner with RGM, Consumer and Category teams to develop and commercialize Price Pack Architecture for eCommerce assortment.
• Effectively communicates eCommerce specific plans, solutions and programs to customers and Kimberly-Clark Professional senior leadership team.
• Analyze current business trends and turn insights into actional outcomes.

• Bachelor's degree with 7+ years of experience in eCommerce, merchandising, or sales.
• Proven track record and experience in eCommerce and omnichannel business is critical for this role. Including deep understanding of eCommerce trends, best practices and tools.
• Demonstrated leadership skills, exhibiting a high degree of drive and energy and the ability to consistently produce results.
• Innovative and creative thinker and problem solver who can manage the details without losing sight of…