Sr. Program Manager, Leo, Global Service Compliance

Overview

We are seeking a stellar program manager with operational experience in ISP/telecom obligations to join the Global Service Compliance team supporting Amazon Leo, an initiative to launch a constellation of LEO satellites that provide low‑latency, high‑speed broadband connectivity to unserved and underserved communities around the world.

This position may be based in Bellevue, WA or Arlington, VA. Some domestic and international travel may be required.

• Develop and implement comprehensive compliance workstream strategies aligned with Amazon Leo's global service expansion goals and objectives, defining scope, establishing measurable KPIs, and creating mechanisms to monitor compliance performance and efficiency.
• Own ongoing prioritization, resourcing, and development of GSC's strategy and plan for assigned compliance work streams; monitor and plan for change against the Amazon Leo business strategy and the regulatory landscape to scope and implement change, anticipating and reacting to feedback in collaboration with GSC's execution teams to drive operational improvements.
• Plan GSC's roadmap and mechanism structure to ensure global growth scales by leveraging foundational frameworks and automation.
• Serve as a subject‑matter expert and central point of contact for internal and cross‑functional stakeholders to accelerate deliverables, providing guidance and expertise to support GSC teams and stakeholders.
• Own administrative functions for internal coordination, including calendar management, workspace access, creation and maintenance of knowledge artifacts, and support onboarding and training of personnel.

Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.

• 5+ years of program or project management experience.
• Experience using data and metrics to determine and drive improvements.
• Experience owning program strategy, end‑to‑end delivery, and communicating results to senior leadership.
• Foundational telecom network experience.

• 2+ years of driving process improvements experience.
• Master's degree or MBA in business, operations, human resources, adult education, organizational development, instructional design, or related field.
• Experience implementing scalable compliance solutions (technology, procedures, processes, etc.) in a regulated environment.
• Experience with JIRA, Smartsheet, or other data analytics and visualization solutions such as Tableau or Power BI.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Amazonians with disabilities can request workplace accommodations during the application and hiring process.

Amazon offers comprehensive benefits including health, dental, vision, and prescription insurance; 401(k) matching; paid time off; and parental leave.