Facilities Access Control

Terra Power is an Equal Opportunity Employer. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state, or local law.

The Facilities Access Control position is responsible for maintaining building access in accordance with Terra Power's access control and security procedures. This individual will serve as the first point of contact for all vendors, visitors, contractors, and employees, ensuring secure and professional experience and managing visitor processes while providing daily operational support across both our Bellevue and Everett locations.

• Serve as the first point of contact at the front desk, greeting and assisting all guests while ensuring full compliance with Terra Power's access control and security procedures.
• Respond to and coordinate facility-related requests submitted through the JIRA service desk portal.
• Support meeting and event coordinators by handling conference room logistics, including scheduling and access coordination.
• Facilitate onboarding and offboarding processes, ensuring accurate access setup and guiding guests, vendors, and contractors throughout the facility.
• Handle all incoming and outgoing mail operations, including packages, inter‑office correspondence, and shipping coordination.
• Maintain flexibility to support operations at either the Bellevue or Everett campus as needed.
• Build knowledge of Terra Power's operations to enhance service delivery and strengthen vendor and partner interactions.
• Participate as an active member of the Emergency Response Team.
• Use Maptician to assign hoteling desks and manage workspace and conference area reservations.
• Perform additional duties and support special projects as assigned.

• 2‑4 years of front desk or reception experience; high‑volume environments (medical/dental offices) are a plus.
• High school diploma required, AA preferred. Equivalent experience accepted.
• Strong customer service and hospitality‑focused mindset.
• Reliable, dependable, and able to work across a wide range of hours (6:30 am–5:30 pm).
• Strong communication and interpersonal skills with the ability to build relationships across all organizational levels.
• Experience providing executive‑level administrative support and coordinating cross‑functional initiatives.
• Proficiency with Microsoft Office Suite including Outlook, Word, Excel, and PowerPoint.
• Experience using SharePoint, Jira, Concur, and workplace management systems preferred.
• Familiarity with access control systems, visitor management platforms, and space planning tools such as Lenel, Lobby Track, or Visio is a plus.
• Ability to work independently, exercise sound judgment, and adapt quickly in a dynamic environment.
• Demonstrated leadership potential, professionalism, and commitment to teamwork and customer service.

Job Functions are physical actions and/or working conditions associated with the position. These functions may also constitute essential functions for the job which the employee must be able to fulfill, with or without accommodation. An applicant's ability to perform and/or tolerate these actions and conditions will be discussed and workplace accommodations may be made on a case‑by‑case basis following an individualized assessment of the applicant and other considerations, including but not limited to any governing safety standards.

• Motor Abilities:
  Sitting for extended periods, bending/stooping, grasping/gripping, fine motor control (hands)
• Physical exertion and/or requirements:
  Minimal, with ability to safely lift up to 25 pounds.
• Repetitive work:
  Prolonged.
• Special Senses:
  Visual and audio focused work.
• Work Conditions:
  Stairs, typing/keyboard, standard and/or sitting working environment of >8 hours/day.
• Travel required:
  
  0‑10%.

Salary Range: $30.05 – $45.07. We typically place offers in the lower to middle portion of the range to maintain internal equity and allow room for growth. Any salary offered within the posted salary band is based on market data and commensurate with the selected individual's qualifications and experience. This range is specific to Washington State.

• Competitive Compensation
• Salary, eligible to participate in discretionary short‑term incentive payments
• Comprehensive Medical and Wellness Benefits
  • Medical
  • Vision
  • Dental
  • Life and Disability
  • Gender Affiliation Benefits
• Parental Leave
• 401k Plan
• Generous Paid Time Off (PTO)
  • 21 days of annually accrued PTO
• Generous Holiday Schedule
  • 10 paid holidays
• Relocation Assistance
• Professional and Educational Support Opportunities