Senior Manager, Strategic Account Management

Position Summary...

What you'll do...

Drives the execution of multiple business plans and projects by identifying customer and operational needs developing and communicating business plans and priorities removing barriers and obstacles that impact performance providing resources identifying performance standards measuring progress and adjusting performance accordingly developing contingency plans and demonstrating adaptability and supporting continuous learning

Provides supervision and development opportunities for associates by selecting and training mentoring assigning duties building a teambased work environment establishing performance expectations and conducting regular performance evaluations providing recognition and rewards coaching for success and improvement and promoting a belonging mindset in the workplace

Promotes and supports company policies procedures mission values and standards of ethics and integrity by training and providing direction to others in their use and application ensuring compliance with them and utilizing and supporting the Open Door Policy

Ensures business needs are being met by evaluating the ongoing effectiveness of current plans programs and initiatives consulting with business partners managers coworkers or other key stakeholders soliciting evaluating and applying suggestions for improving efficiency and cost effectiveness and participating in and supporting community outreach events

Applied Business Acumen

Requires knowledge of

Industry and environmental factors for example market fluctuations changes in regulatory policies or politics emerging technology cultural practices Common business vernacular Business practices across the industry and areaspecific domains and related practices for example eCommerce commerce platforms Relevant business metrics data models analytics and reports that assist in decision making

To evaluate proposed business cases for projects and initiatives Influences business stakeholder decision making Translates business requirements into strategies initiatives and projects in alignment with business strategies and objectives Drives the execution of deliverables Builds and articulates business cases and return on investment and delivers work that has demonstrable value Derives detailed insights from relevant data models and reports and utilizes models and reports to advise stakeholders and customerssellers on complex business issues Challenges business assumptions on topics related to an assigned domain expertise Develops new organization wide processes and ways of working Teaches and guides team members on best practices Proactively engages in the external community to build Walmarts brand and learn more about industry practices

Product Expertise

Requires knowledge of

Suite of products services and solutions offered by an assigned business area Features of various products services and solutions and their value propositions Product assortment management

To effectively engage with customerssellers to gain and leverage insights on their businesscategory Demonstrates an understanding of product solution features for complex to highly complex areas of customer seller business and assists in sales for products Leads sales activities for simple and moderately complex products available across homogenous markets and specific customer seller segments by articulating product solution features and value propositions Understands customer seller requirements in detail and articulates gaps in current product features to leadership teams and relevant stakeholders Provides guidance to team members on product featurerelated communications and best practices with respect to highlighting product benefits and value propositions Assesses the impacts of the assortment mix and selects methods for translating sales projections and product mix gaps into assortment development requirements

Relationship Management

Requires knowledge of

Stakeholder identification and mapping Stakeholder analysis Stakeholder communication Stakeholder engagement techniques Stakeholder management effectiveness tools and methods Specialized business vernacular markets to deliver customer and business value Styles and best practices to accommodate cultural differences

To collaborate with partners in the value chain to achieve beneficial working relationships and positive outcomes across international markets Leads cross functional strategic initiatives and encourages team members to cultivate relationships across businesses and markets Establishes best practices for team members to collaborate with stakeholders from different cultures with different perspectives Facilitates cross functional team thinking and brainstorming activities to collectively create and share ideas Establishes shared goals and informationsharing platforms to foster collaboration Resolves issues related to collaborative efforts in varying business conditions Seeks out individuals with different perspectives to help foster creativity and…