Dir-Business Systems Analysis

About Our Company

We’re a diversified financial services leader with more than $1.5 trillion in assets under management, administration and advisement as of year-end 2024. Our team of 22,000 people across 19 countries, serves more than 3.5 million individual, small business and institutional clients. We are a longstanding leader in financial planning and advice, a global asset manager and an insurer. Our unwavering focus on our clients and strong financial foundation connects each of our unique businesses – Ameriprise Financial, Columbia Threadneedle Investments and River Source Insurance and Annuities.

Here, we foster meaningful careers, invest in the future, and make a difference for clients, institutions and communities around the world.

The purpose of this position is to lead enterprise transformation and modernization initiatives that accelerate business growth, enhance Experienced Advisor recruiting outcomes, and improve organizational effectiveness through AI, advanced analytics, intelligent automation, and operating model transformation. The role serves as a strategic partner to business leadership, driving data‑driven decision making, shaping advisor recruitment strategies, leading end‑to‑end discovery and opportunity assessments, and translating business objectives into scalable solutions that deliver measurable business value while ensuring strong governance and stakeholder alignment.

• Lead strategic business transformation, modernization, and AI‑enabled initiatives that improve operational efficiency, advisor experience, and business outcomes. Partner with business and technology leaders to identify opportunities, develop transformation roadmaps, and deliver measurable value through process optimization, automation, advanced analytics, and emerging technologies
• Leverage data analysis to identify root causes, uncover trends, generate actionable insights, and develop hypotheses‑driven recommendations that improve business performance and Experienced Advisor recruiting outcomes
• Partner with EAR senior leaders and key stakeholders to drive alignment, influence decision‑making, and accelerate business adoption. Develop executive‑ready communications, presentations, and recommendations that clearly articulate strategic opportunities, risks, progress, and expected outcomes.
• Conduct Process Discovery/ current‑state assessments, identify opportunities for improvement, evaluate solution alternatives, quantify benefits, and develop business cases that support investment decisions and transformation priorities. Establish and monitor key performance indicators to measure success and ensure value realization
• Lead and oversee multiple complex initiatives by establishing success metrics, leveraging data analytics and AI‑driven insights to monitor performance, proactively manage risks, identify opportunities, and ensure delivery of measurable business outcomes
• Support EAR leadership through strategic planning, thought leadership, and innovation advisory activities, leveraging emerging technologies, industry trends, and AI‑driven opportunities to advance business and transformation objectives.

• Bachelors Degree
• 10+ years experience
• Extensive quantitative and analytical skills with experience in process improvement.
• Experience with in financial services and experienced advisor acquisition environments working as an internal consultant
• Proven experience leading enterprise transformation initiatives leveraging AI, Generative AI, intelligent automation, advanced analytics, and platform modernization to deliver scalable business and operating model improvements.
• Demonstrated ability in integrating business knowledge with analytical insight.
• Ability to influence across organization, motivate and negotiate with senior leaders and corporate office partners.
• Strong analytical and strategic thinking capabilities, ability to analyze data and recommend solutions.
• Must have excellent program management experience/skill.

The estimated base salary for this role is $122,/ year. We have a pay‑for‑performance compensation philosophy. Your initial total…