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Strategic AI CSM Drive Adoption

Job in Bellevue, King County, Washington, 98009, USA
Listing for: Reed Technology
Part Time position
Listed on 2026-09-06
Job specializations:
  • Business
    Customer Success Management, Client Relationship Management
  • Customer Service/HelpDesk
    Customer Success Management, Client Relationship Management
Salary/Wage Range or Industry Benchmark: 79000 - 131000 USD Yearly USD 79000.00 131000.00 YEAR
Job Description & How to Apply Below
Position: Strategic AI CSM: Flexible Hours, Drive Adoption

Lexis Nexis Legal & Professional is seeking a Strategic Customer Success Manager to own post-sale relationships for high-value AI customers. You will guide adoption, drive expansion opportunities, and act as a trusted advisor across client organizations.

Responsibilities include onboarding, health checks, and cross-functional collaboration to shape product roadmaps and maximize customer value in a fast-evolving AI landscape.

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