Account Associate - State Farm Agent Team Member
Listed on 2026-06-26
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Customer Service/HelpDesk
Client Relationship Manager, Account Manager, Customer Success Mgr./ CSM
Account Associate - State Farm Agent Team Member
Full Time, Bellevue, WA
Benefits: 401(k) matching, bonus based on performance, opportunity for advancement, paid time off.
About Our AgencyI opened my agency in 2015 after working as a mortgage banker, driven by the desire to have a more direct impact — both on the people I serve and the team I lead. Today, our agency is supported by a team of eight professionals who value connection, accountability, and meaningful work. I love to travel and give back to the communities I visit, reflecting the values of service and awareness we bring into our office every day.
We offer a 401(k) with a 6% match, paid holidays, paid time off, and regular team events that keep us connected and energized. Our culture is built on making a difference, supporting one another, and growing together.
Role DescriptionAs an Account Associate, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and act as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.
Responsibilities- Manage customer accounts and update information in the database.
- Assist customers with policy changes and inquiries.
- Process insurance claims and follow up with customers on claim status.
- Coordinate with underwriters to ensure timely policy issuance.
- Strong organizational skills and attention to detail.
- Excellent customer service and communication skills.
- Previous experience in insurance or a related field preferred.
Compensation: $40,000.00 - $60,000.00 per year
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