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Customer Experience Team Lead: Coaching & Escalations
Job in
Bellevue, King County, Washington, 98009, USA
Listed on 2026-07-16
Listing for:
Robinhood
Part Time
position Listed on 2026-07-16
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM -
Management
Job Description & How to Apply Below
Robinhood is seeking a Customer Experience Team Lead to help lead a team of customer support representatives delivering high-quality service across channels. You will coach and develop team members, focus on technical coaching, and drive subject matter expertise while partnering with operations, QA, and compliance teams to improve the customer experience.
The role requires in-person attendance at least 3 days a week in Denver, CO and Westlake, TX, with schedules including five 8-hour shifts or
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