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Senior Customer Success Engineer — AI & Adoption Driver
Job in
Bellevue, King County, Washington, 98009, USA
Listed on 2026-07-27
Listing for:
Freshworks
Full Time
position Listed on 2026-07-27
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM
Job Description & How to Apply Below
Freshworks is seeking a Customer Success Engineer (CSE) to act as a strategic advisor and SME, helping customers maximize outcomes from Freshworks investments. You will collaborate across Customer Success, Product, Engineering, and Support to drive adoption, value realization, and growth.
The role requires 3+ years in customer-facing SaaS roles, with expertise in ITSM/ESM/ITAM/ITOM and strong storytelling through customer success stories.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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