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AI-Driven SMB Customer Success Manager

Job in Bellevue, King County, Washington, 98009, USA
Listing for: Humanly
Full Time position
Listed on 2026-08-02
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management, Client Relationship Management
  • Business
    Customer Success Management, Client Relationship Management
Salary/Wage Range or Industry Benchmark: 70000 - 100000 USD Yearly USD 70000.00 100000.00 YEAR
Job Description & How to Apply Below

Humanly, headquartered in Bellevue, WA, is seeking a Customer Success Manager to manage a portfolio of SMB accounts. You will build trusted relationships with recruiters and executives, drive product adoption, and ensure measurable outcomes.

The role sits on the Customer Success team, collaborating with Product, Support, Implementation, and Growth to shape processes, playbooks, and engagement best practices while guiding customers to value quickly.

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