Customer Service Team Lead — Lead & Grow Impact
Listed on 2026-10-02
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Customer Service/HelpDesk
Customer Service Rep, Customer Success Management, Bilingual, HelpDesk/Support
Prime Forge Manufacturing in Washington is seeking a Team Lead for the Customer Service department to guide a frontline team, foster a culture of excellence, and ensure high-quality service for customers.
You will monitor performance metrics, coach staff, handle escalations with empathy, collaborate across departments, and produce KPI reports. Proficiency in English and experience with CRM systems such as Salesforce are preferred; weekend availability may be required.
We are seeking a motivated Customer Service Team Lead — Lead & Grow Impact to join Prime Forge Manufacturing in WA, United States.
Learn more about the Customer Service Team Lead — Lead & Grow Impact role in the description above.
We appreciate your interest in this position.
Join Prime Forge Manufacturing and contribute to our ongoing work.
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