Associate Director, Workforce Education Administrative Services

Position Summary

The Associate Director of Workforce Education Administrative Services provides high-level administrative and programmatic support for Bellevue College's Workforce Education programs, Basic Food Employment and Training (BFET) program, Work First, Opportunity Grant and Worker Retraining. This role ensures program compliance with Department of Social and Health Services (DSHS), Employment Security (ESD) and Workforce Education guidelines. The Associate Director supervises administrative support staff, manages student service operations, and supports cross-functional coordination to facilitate equitable student access to educational and financial resources.

This position utilizes specialized expertise in state and federal program regulations, acts as a liaison with internal and external stakeholders, and engages in continuous process improvement in support service delivery.

Pay, Benefits & Work Schedule

Position Salary Range: $78,777/year - $114,227/year

The salary information shown above is a general guideline only. The salary will be determined based on candidate's qualifications and related experience, as well as market and business considerations. Typically, new hires start no higher than $87,639 per year based on Bellevue College Exempt salary schedule.

We offer comprehensive compensation package with salary and benefits as the main components. Generous benefits package is offered through Washington State plans that includes multiple medical, dental, life and disability coverage choices for employees and dependents; choices of retirement and deferred compensation plans; paid holidays, sick, and vacation plans; transit program, reduced tuition, employee discounts and memberships, etc.

The employee is scheduled to work 40 hours per workweek. This position may be eligible for overtime under the overtime provisions of the Fair Labor Standards Act. Positions with salaries below the WA State Salary Threshold is eligible for overtime pay.

About The College

Bellevue College is a vibrant, student-centered institution located just 10 miles east of Seattle. Serving one of the most diverse student populations in Washington - we are proud to reflect the global community we serve.

As an employer, Bellevue College is committed to fostering a workplace where employees feel valued, supported, and empowered. We believe that our faculty and staff are essential partners in fulfilling our mission, and we prioritize professional growth, collaboration, and innovation in everything we do. Employees at Bellevue College benefit from opportunities to expand their skills, contribute to meaningful work that changes lives, and engage in a community that is deeply committed to inclusion.

We are dedicated to creating an environment where creativity and innovation thrive, and where the contributions of every employee help shape both the success of our students and the vitality of the region. At Bellevue College, you will find a community that supports your goals, values your voice, and celebrates your impact.

For more about Bellevue College's impact, visit Facts at a Glance.

About the Department

The Workforce Education (WE) department promotes student success by reducing barriers to education and employment. Through a range of support services, including tuition assistance, personalized advising, and college navigation to individuals with limited financial resources and dislocated workers to achieve their educational and career goals. By connecting students with Bellevue College's professional-technical programs, Workforce Education helps them build the skills needed to enter or re-enter the workforce.

Aligned with the college's mission, the Workforce Education office is committed to delivering high-quality, flexible, and accessible services that advance equity, inclusion, and global awareness.

Essential Functions

Management of Program Compliance & Student Eligibility Monitoring

* Manage tracking and reporting of BFET student eligibility, participation, and academic progress for a caseload of 120+ students per quarter.

* Manage ongoing documentation and status updates in eJAS (DSHS tracking system), including opening, closing, and modifying student components per state guidelines.

* Manage the review of Individual Employment Plans (IEPs); ensure timely updates and enforce documentation compliance.

* Oversee the submission and tracking of student progress reports.

* Manage tracking spreadsheets, monitor financial aid and enrollment data, and flag issues requiring intervention.

* Collaborate with DSHS and internal teams to resolve eligibility or participation issues.

* Attend and apply insights from DSHS and SBCTC trainings/webinars to maintain compliance and identify process improvements.

* Communicate with SBCTC staff as needed to clarify guidelines and ensure program compliance; oversee internal file audits to prepare for annual SBCTC program monitoring.

* Manage the documentation process for participation requirements on Working Connections…