Program Manager, WHS – Contractor Safety

Overview

Description:

Passionate about Safety? Join our dynamic team as a Contractor Safety Program Manager and make a real impact on the North America operations that power the world’s largest e-commerce company. In this role, you’ll be a key partner to Procurement, Field WHS, and site support teams such as Reliability, Maintenance, and Engineering (RME), working closely with them to ensure world-class safety standards for our under the roof contractors across Amazon North America Operations.

You will liaise externally with Amazon’s contractor qualification partner, Avetta, supporting product enhancements and contractor partnership. You will be empowered to own and drive safety programs from inception through implementation, own safety related projects and the actions needed to deliver them, and support field operations daily safety routines. You will participate in rigorous investigations to uncover root causes, develop actions, and share learnings.

Collaborating cross-functionally, you’ll scale successful safety initiatives and improvement projects, cementing Amazon’s reputation as an industry leader. If you’re an ambitious safety professional hungry to drive change across North America, this is an unparalleled opportunity to make your mark. Bring your safety expertise, boundless energy, and collaborative spirit – together, we’ll reinvent what’s possible. Apply now.

Relocation to corporate office location BNA
12, WAS
19, or SEA
94 is required. SEA
94 is preferred. This role requires travel up to 25% of the time.

• Own and drive safety programs from inception through implementation.
• Own safety related projects and the actions needed to deliver them, including narrative writing for executive leadership audiences.
• Assess contractor high-risk operations (e.g., work at heights, hazardous energy, lifting and rigging) and implement strategies to minimize risk.
• Serve as a trusted safety partner to senior regional leaders across North America, aligning on strategic priorities and tracking progress against goals.
• Conduct regular site visits to Amazon warehouse locations to observe safety practices, gather feedback from frontline teams, and identify opportunities for improvement.
• Utilize insights from site visits to develop and update safety standards, protocols, and training materials that drive consistent, best-in-class safety performance.
• Lead comprehensive incident investigations, rapidly identify root causes, and implement corrective actions to prevent recurrence.
• Collaborate cross-functionally with teams in Operations, Procurement, Construction, and beyond to scale successful safety initiatives and embed sustainable improvements.
• Monitor safety metrics, analyze trends, and present recommendations to senior leadership on priorities and investment areas.

You might start with a series of check-in calls, connecting with Procurement and Regional Site WHS leaders across North America to discuss emerging issues, share best practices, and align on priorities. Then you hop on a global project call, collaborating with teammates from around the world to finalize a new digital safety tool. In the afternoon, you analyze leading indicator data, identifying an opportunity for improvement.

You could spend time partnering with field leaders to develop action plans from recent incidents, or working on a project to enhance safety language used in contracts. You end the day on a call with a contractor and a site WHS manager, reviewing compliance requirements for a planned project.

The North America WHS Contractor Safety team collaborates cross-functionally to develop and continually improve contractor safety policies, procedures, and standards. We provide SME knowledge and support related to contractor safety management. We deep dive contractor safety performance through our qualification partner Avetta. We collate and track contractor incident data to make risk based decisions. We standardize the collection and approval of contractor project safety documentation and management of under the roof contractors through Avetta Worksite Safety.

We drive standardized levels of…