Program Manager

Overview

Program Manager

Job Description:

The Program Manager is responsible for the successful management of delivery and operations, supporting one large or multiple smaller accounts within the Systems and Software Group. The Actalent Systems and Software Group supports programs involving Embedded Software, Full Stack Software, Hardware Engineering, and Test Automation. The Program Manager will work closely with our internal support functions to deliver a great customer experience while providing leadership and direction to our project teams and ensures that all projects meet their Cost, Quality and Timing requirements.

This role requires maintaining and growing relationships with key customer stakeholders and Actalent center-based/onsite-managed resources to enhance project performance in support of customer business goals.

• Maintain regular communication with Actalent consultants working onsite at client locations, remote, or from Actalent Engineering Centers to monitor and manage career path, performance, training needs, and overall employee satisfaction
• Strategize on the collection of data and use of Metrics and KPI’s to track and report on project performance and value delivered to clients.
• Maintain regular communication with Actalent client managers to receive feedback on Actalent consultant performance, project status, and to report on budget and other metrics
• Collaborate with Actalent Business Development Managers to identify new business with Actalent client managers, and strategize with internal Actalent management on how those client needs will be solutioned.
• Qualify client product engineering needs, create job descriptions, communicate with Actalent Talent Acquisition on those requirements, discuss sourcing strategy, and conduct interviews.
• Strategize with Actalent SaS Sr. Manager on how to add value for the client through transitioning from onsite consultants to project-based engagements
• Act as the SME on the marketplace and technology trends of the Consumer Electronics and Advanced Technology industries
• Follow Actalent Quality Management System processes
• Work with Actalent finance and invoicing groups to ensure that internal operations processes are followed.
• Support the Project Management Pod Leader in developing and establishing project management capabilities and processes for continuous improvement. Participate in PMO related activities at the organizational level and provide industry insights and subject matter expertise.

• Bachelor’s degree in Computer Science, Computer or Electrical engineering
• Minimum of 5 years of experience managing software or hardware product engineering programs
• Experience with engineering resource management
• Experience in an engineering role in the Consumer Electronics or Advanced Technology industries (ex: Laptops, Tablets, Mobile Devices, NPI, Semiconductors, Digital Transformation, Cloud Services)
• Experience with project budget tracking including involvement in cost and pricing estimates
• Ability to effectively present to large customer groups
• Excellent oral and written communication skills
• Good organizational and time management skills
• Demonstrated leadership abilities with managing large, dispersed teams with diverse capabilities
• Team player with ability to work in a highly cross-functional and virtual environments
• Ability to travel when needed, up to 30%.
• Highly proficient in PC applications - MS Office suite of tools

• Experience managing program and/or account operations within engineering services industry
• Experience with gathering requirements from customers(internal or external) to determine options for program management strategy
• Experience managing consultant, contractor or contingent workforce
• PMP Certified; proven knowledge of project management methods required

Experience Level: Expert Level

This is a Permanent position based out of Bellevue, WA.

The pay range for this position is $130000.00 - $150000.00/yr.

Medical and dental insurance plans Health Savings Account Life and disability insurance 401(k) match, profit sharing and 529 plan Paid holidays and 20 days of…