Field Advisor

Bellevue, United States | Posted on 01/09/2026

OTSI is a leading global technology company offering solutions, consulting, and managed services for businesses worldwide since 1999. OTSI serves clients from its 15 offices across 6 countries around the globe with a “Follow-the-Sun” model. Headquartered in Overland Park, Kansas, we have a strong presence in North America, Central America, and Asia-Pacific with a Global Delivery Center based in India. These strategic locations offer our customers the competitive advantages of onshore, nearshore, and offshore engagement and delivery options, with 24/7 support.

OTSI works with 100+ enterprise customers, of which many are Fortune ranked, focusing on industry segments such as Banking, Financial Services & Insurance, Healthcare & Life Sciences, Energy & Utilities, Communications & Media Entertainment, Engineering & Telecom, Retail & Consumer Services, Hi-tech, Manufacturing, Engineering, transport logistics, Government, Defense & PSUs.

• Data & Analytics (Traditional EDW, BI, Big data, Data Engineering, Data Management, Data Modernization, Data Insights)
• Digital Transformation (Cloud Computing, Mobility, Micro Services, RPA, Dev Ops)
• Enterprise Applications (SAP, Java Full stack, Microsoft, Custom Development)

The Field Performance Advisor (FPA) is responsible for driving optimal performance and continuous improvement among our Suppliers by engaging in regular site visits to consult and engage directly with Suppliers to correct real-time discrepancies and identify ways to improve crew effectiveness, tool utilization, and quality. The FPA will utilize their knowledge and expertise to consult with Suppliers and develop process improvements that can be integrated across sites and markets throughout the country.

The FPA role will partner directly with market Suppliers as a representative of Client to share feedback, recommendations, and work closely with various support groups to implement more efficient and standardized ways of working.

• Review and analyze site performance metrics, including cycle time, closeout package (COP) first time right, JHA compliance, Client tool utilization, build quality, and customer specific requirements.
• Based on onsite review and analysis, identify Supplier performance areas in need of improvement, provide feedback on site performance metrics to Territory Director and Suppliers, and partner with Suppliers to correct, adapt, and respond to the feedback.
• Engage with suppliers on-site to conduct root‑cause analysis of performance deficiencies, troubleshoot problems, and ensure that Suppliers correct real-time discrepancies related to safety and construction.
• Strategically plan daily and weekly site and supplier visits to achieve key targets and drive overall market performance, considering suppliers’ KPIs, performance, current needs, etc.
• Act as an internal partner for Client’s Senior Construction Managers and Project Management teams to review and evaluate market‑level on‑site requests, such as supporting customer meetings, site access, and validating construction drawings, to support project completion.
• Based on performance metrics, identify, design, and develop process improvements for Supplier’s site construction process, as well as advancements to Client tools to increase efficiency and quality, collaborating with the Automation teams to develop new tools and adjust current tools to increase Supplier’s efficiency.
• Based on market‑level findings, work with other Field Performance Advisors around the country to identify systemic problems and propose cross‑market improvements.
• Collect and report on supplier performance data for deployment process changes and new process trials to support business cases for new features or changes to ways of working.
• Build strong relationships with market Suppliers to foster a culture of continuous improvement and two‑way feedback between Client and Supplier.
• Ensure Suppliers have a clear understanding of, and adhere to, Client and customer processes, methods, and tools that apply to sites assigned to Suppliers in market.
• Continuously improve and…