Senior Manager, Design Engineering, Last Mile Design Engineering; Fulfillment & Operations

Job  |  Services LLC

Are you looking for a new challenge in a fast‑paced, innovative organization? Do you have an obsession for customers and a strong interest in building advanced solutions? Do you have proven analytical capabilities, exceptional communication, project management skills, ability to root cause and permanently eliminate defects? We are looking for creative leaders with a passion for innovation, a knack for problem solving, and possess the ability to multi‑task and thrive in a fast‑paced environment.

Amazon operates a world‑class network of delivery stations across the globe. The Amazon Logistics (AMZL) Team is responsible for the acquisition, design, construction, and management of all facilities in the Amazon Delivery Station Network. We are looking for a talented professional to join our North America AMZL Design Engineering Team who will support the expansion of AMZL’s Delivery Station Network in the U.S. This leader is customer focused, talented, and technically skilled with a strong record of delivery results, ownership, and having the maturity to lead and influence teams.

• Responsible for the Delivery Station project designs from the time projects are selected to the successful launch for the Operations team to start delivering customer packages
• Responsible for managing a team of Design Engineers and CAD drafters to deliver timely and cost‑effective designs for both interior and exterior flow of the Delivery Stations
• Responsible for determining needs for Design resources, hiring, developing, coaching, and mentoring of those resources to improve learning curves and contribution towards teams’ success
• Responsible for daily, weekly, quarterly plan of how Design resources are being utilized to meet and exceed the business needs within a region
• Responsible for the quality and the performance of the team meeting and exceeding design deliverables against daily, weekly, quarterly plans for the region
• Responsible for developing and enforcing company‑wide Delivery Station Design standards in collaboration with global design teams, Safety, Process Engineering, Material Handling Equipment, and Launch
• Reviews and intakes new expansion, retrofit, process improvement initiatives and opportunities to support associate and driver safety, quality, and productivity, and capacity increase for the delivery stations
• Leads solutions for recurring process issues and improvement projects within Design Engineering processes and facilitates new solution implementation and adoption across the Design teams
• Collaborates with partner and downstream customer teams on their feedback, challenges, lessons learned, best practices, including revisiting current standards, processes, and deliverables
• Collaborates with the technology and material handling teams to incorporate new technologies including equipment, robotics, conveyor systems, safety devices, etc.
• Identify and implement mechanisms across the larger team to increase scale, speed, and quality of designs
• Drive long‑term processes to enable critical milestone completions, mitigation steps to bring programs back on schedule, and escalating risks to leadership for direction and support
• Facilitate cross‑functional reviews to collaborate on solutions for recurring and critical program defects

• Ability to travel up to 50% of time throughout North America

The Sr. Manager prioritizes multiple strategic initiatives while reviewing key performance metrics across your programs. They lead a team, providing thoughtful guidance on technical standards and design implementations. The Sr. Manager dives deep into data analysis, translating complex insights into clear recommendations for cross‑functional partners. They support continuous improvement through workshops to build consensus between engineering and business teams on new innovation initiatives, while bringing in emerging industry best practices.

The Sr. Manager navigates ambiguous challenges that require both strategic thinking and hands‑on problem‑solving. Entrepreneurial drive is essential, identifying opportunities for improvement, developing independent…