Sr Technical Program Manager, Production Change Management, Amazon Leo

Description

Leo is Amazon's low Earth orbit satellite broadband network. Its mission is to deliver fast, reliable internet to customers and communities around the world - designed with the capacity, flexibility, and performance to serve individual households, schools, hospitals, businesses, government agencies, and organizations operating in locations without reliable connectivity.

Software and hardware changes introduce complexity, requiring coordinated cut-in planning, effectivity control, and production impact assessment across the full vehicle build flow - from Contract Manufacturer through our Factory up to Launch Operations.

Export Control Requirement:
Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.

Key job responsibilities

This TPM will be a core member of Kuiper Production's New Product Change Operations, owning the Engineering Change Implementation process end-to-end. This complex value stream governs how engineering changes - spanning both software and hardware - are reviewed, and implemented across Kuiper's satellite manufacturing and test operations. The role requires a demonstrated ability to drive industrial and manufacturing readiness, ensuring that engineering changes are introduced into production in a controlled, scalable, and operationally sustainable manner.

The role interfaces with procurement, finance, GSE, production, warehouse, flight design, and launch operations, and is based in Redmond, WA.

The scale and complexity of engineering change management demands coordinated activities across both daily urgent activities and long-term strategic initiatives. As an adept of "working yourself out of a job," this TPM will lead the critical process and tool improvements required to protect production stability while enabling rapid innovation cycles.

Program Ownership & Governance

* Hold single-threaded ownership of the Engineering Change Control program, managing both software and hardware change streams across Kuiper manufacturing and test operations

* Manage the Engineering Change Implementation Board and Software Production Implementation mechanisms, ensuring structured intake, risk classification, and approval of all changes

* Maintain the single source of truth for the change schedule, developed collaboratively with stakeholders across production, test, quality, and operations

* Serve as the primary escalation point for production-impacting changes, coordinating rapid response to quality gaps and engineering-driven stoppages

* Lead continuous improvement initiatives targeting automation of change intake, validation, and deployment workflows

* Conduct post-release reviews to capture lessons learned and feed improvements back into the process

Impact Assessment & Change Introduction

* Lead cross-functional impact assessments for changes being cut-in, reworked, or phased into production - evaluating effects on first-pass yield (FPY), cycle time, test throughput, and downstream operations

* Drive cut-in planning for hardware block changes, managing effectivity dates, WIP disposition, and rework scope across the production floor

* Partner with engineering (design, test, manufacturing, quality) to negotiate change requirements and represent the voice of production in design reviews

* Define and track key performance indicators: software-related production disruptions, change cycle time, first-pass yield for software deployments, and change velocity

A day in the life

This role is highly collaborative, requiring active partnerships with cross-functional leaders across test engineering, manufacturing, software/firmware development, quality, and operations. You will advocate on behalf of production - pushing back on changes that lack sufficient validation rigor while enabling the speed of innovation Kuiper requires to scale. You should be comfortable with a high degree of ambiguity and energized by solving problems that haven't been solved at scale before.

About the team

This is a fast-paced, intellectually challenging position, and you'll work with leaders in multiple technology areas. You'll have relentlessly high standards for yourself and everyone you work with, and you'll be constantly looking for ways to improve your product's performance, quality and cost. We want individuals who are ready for this challenge and want to reach beyond what is possible today.

Here at Amazon, we embrace our differences. We are committed to furthering our culture of inclusion. Amazon has ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences. Amazon's culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.

Basic Qualifications

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