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Senior CX Manager, Advanced Financial Services

Job in Bellevue, King County, Washington, 98009, USA
Listing for: Robinhood
Full Time position
Listed on 2026-07-16
Job specializations:
  • Finance & Banking
Salary/Wage Range or Industry Benchmark: 115600 - 155000 USD Yearly USD 115600.00 155000.00 YEAR
Job Description & How to Apply Below

Robinhood is seeking a Customer Experience Manager, Advanced Services in Westlake, TX to lead a specialized team handling complex equities and derivatives. This role drives performance, coaching, and regulatory compliance while collaborating cross-functionally.

You’ll deepen expertise across Options, Margin, Futures, and Prediction Markets, resolve escalated issues with Salesforce and Twilio, and help shape a customer-centric experience. In-person work five days a week is expected.

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Position Requirements
10+ Years work experience
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