Senior Collector - Washington, DC

As a global law firm our work spans jurisdictions, cultures, and languages – and so do our people.

Our culture is collaborative and inclusive, where diverse perspectives are recognised and valued. Where performing to your highest ability, unlocks equal access to opportunities to learn, thrive and grow.

We combine deep legal expertise and commercial intelligence to grow, transform, protect, and defend our clients' businesses, across every critical moment.

We operate in the sectors and regions that matter to our clients. With forward-thinking insights and innovative, tech-enabled solutions that combine deep knowledge of their sectors and markets.

You'll build connections and work with colleagues as one global team. You'll unlock opportunities for clients, across borders, cultures, legal and commercial disciplines.

Join us to work with colleagues as one global team – empowering each other to be exceptional and create advantage for our clients.

This is a key role designed to support the Collections Manager in achieving the firm's strategic objectives around growth and operational excellence. The Americas business currently has four locations with incomes of circa +$600m pa and 700 FTE, with ambitious growth plans over the next couple of years.

The role will be based in one of the US offices and will support partners in that office and other offices, and client collections across all Accounts Receivable.

This role involves attending meetings with partners, getting to know client payment processes and cycles to ensure prompt receipt of cash to CC. The role holder will need to ensure compliance to global finance policies and any external statutory requirements in regards to client money/Escrow/withholding tax.

Accelerating cash receipts is a critical process in the Firm's growth ambitions, and prompt billing and resolving invoice queries a core focus of our good client relationships.

• Partner/Fee-earner collections meetings (working closely with billers to ensure seamless process, client agreement compliance and speedy query resolution).
• Chasing outstanding debts using the collections processes (as applicable).
• Investigating and resolving e-billing queries.
• Liaising with Collections Manager and Collections team to deliver collections solutions for onward delivery to partners/fee-earners.
• Timely escalation of queries with regard to speedy resolution of AR queries.
• Regular updates to Get Paid collections tool used for work allocation, escalations, priorities, cashflow and estimates.
• Timely and accurate escalation of outstanding bills at risk of non recovery and requiring a provision.
• Build a network of client finance contacts.
• Liaising with cashiers to assist with the daily and timely allocation of cash payments, client to office transfers and client funds reimbursements in accordance with the UK SRA client money rules.
• Sharing knowledge with the team in order to provide a smooth service to internal and external clients.
• Ad-hoc tasks as and when required

At Clifford Chance, we believe in bringing the client — both internal and external — to the centre of everything we do. To do this we need to understand, anticipate and fulfill the unique needs and expectations of each client. We call this “Client Focus” and to help deliver this core part of the business strategy, we want to recruit people who not only excel in their field but who are also client focused.

We are looking for people who:

• Can demonstrate a keen interest and enthusiasm to understand their clients priorities;
• Are self-starters but also team players ready to help others and contribute to the overall success;
• Listen, question and deliver; and
• Are reliable and responsive, who can…