Regional Account Manager - FlexCare2363489 | Bellevue, Washington

Regional Account Manager

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities.

Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.

The Regional Account Manager's primary objective is to generate new referrals and referral sources in your designated territory. This will include the development and execution of a successful sales plan. The Regional Account Manager will be responsible for identifying and developing targets within the therapeutic areas of responsibility. Primary specialties include Gastroenterology, Rheumatology, Dermatology, Neurology, Nephrology, Oculoplastic, and other identified specialty groups that refer patients for infusion therapy.

To perform this job successfully, an individual must be able to perform each essential duty listed below satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

Primary Responsibilities:

• Educate physicians and referring staff on the clinical benefits of Flexcare/Infuseable Care services in order to expand utilization within the identified specialty offices
• Regularly call on individuals, groups and institutional accounts
• Business planning to include targeting and routing of referring offices and execution of a daily/weekly routing plan to maximize time in the field visiting targeted offices utilizing data to analyze trends
• Develop and implements territory plans that properly identify and prioritize activities to accomplish short and long-term goals
• Daily utilization of CRM to document call activity and customer progress in the selling cycle
• Build and maintain solid professional relationships with physicians in private practice, medical group practices and/or hospitals, office staffs, key pharmaceutical manufacturer in the territory and others in the patient care continuum
• Drive market share growth and maximizes sales performance within the indicated use and for the approved patients

Competency Statements:

• Understands and applies knowledge of healthcare industry, trends, applicable laws and regulations, market conditions, and the managed health care environment
• Demonstrates clear and thorough understanding of infusion therapy and the physician referral lifecycle
• Demonstrates clear and thorough understanding of infusion therapy and the patient access and treatment lifecycle
• Fosters team effectiveness and accomplishment of shared goals by sharing knowledge, experience, and information
• Well-developed written and oral communication skills and to interface with different departments throughout the organization
• Applies a range of traditional and non-traditional problem-solving techniques to think through and solve issues creatively to improve performance and company effectiveness
• Ability to build rapport and relationships in an institutional environment to make an immediate impact in front of health care professionals
• Highly effective organizational skills
• Advanced business analytical skills to identify trends, opportunities, and threats to then determine actions to drive business or overcome challenges
• Must have the ability to self-motivate and have a competitive drive to succeed

Supervisory Responsibility

• This role has no supervisory responsibilities

Work Environment

• This job operates in a clerical, office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines

Travel

• This position may require up to 10% travel time

Potential Occupational Safety/Health Hazards

• Office hazards
• Ergonomic Injuries
• Poor Lighting and Eye Strain
• Indoor Air Pollution
• Fire Safety

Position Type and Expected Hours of Work

• This is a full-time position with typical working hours of Monday through Friday, 8:00 a.m. to 5:00 p.m. Hours and work shift may change in accordance with business needs. Exempt employees must have the ability to be on-call and available, as business needs require.

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• High school diploma or GED equivalent
• 3+ years of sales experience calling on specialty physician groups on behalf of a specialty pharmacy, ambulatory infusion clinic, pharmaceutical or other medical call points influencing individual and group medical provider organizations as well as knowledge of managed care markets
• Solid computer skills, including Microsoft…